On Thu, 5 Jul 2018, 02:09 Reindl Harald, <h.rei...@thelounge.net> wrote:

>
> Am 04.07.2018 um 15:31 schrieb Luca Beltrame:
> > Il giorno Wed, 4 Jul 2018 14:45:00 +0200 Reindl Harald
> > <h.rei...@thelounge.net> ha scritto:
> >
> >> https://bugs.kde.org/show_bug.cgi?id=392685 2018-04-03 18:45:47
> >> UTC
> >
> > For the record, Sysadmin tickets should be filed through
> > Phabricator (https://go.kde.org/systickets) rather than Bugzilla:
> > this makes sure that they won't get lost.
>

For the record, this subthread should now be considered closed, as the
issue has been located and work is underway to correct it.


> and how do you imagine that for *users* like me which just reading teh
> devel-list and have no access with their bugzilla credentials there?
>
> and even if i can register at https://identity.kde.org/ please make a
> reality check how likely it is that people register here and there and
> there too just to report a bug in KDE software in a way it's recognized
>

You are reporting an issue in our Infrastructure, which is quite different
to our software (and also an internal issue) hence why it is managed on
Phabricator.


> > (Bugzilla is still used for KDE software - this is for
> > Sysadmin-related stuff)
>
> that's why "bugs.kde.org" is in the product dropdown i guess - if
> someone would take a look at new bugreports and be it only the
> subjects this one would have been seen within 24 hours and internally
> handed to the right group
>

That is a legacy product, dating back to before we had Phabricator (and
when we had a dedicated Bugzilla maintainer...)


> -----
>
> if this contains one of my own machines i see the mistake not
> configure "mynetworks" in /etc/postfix/main.cf proper within 24 hours
> because i did "man grep", "man cron" and "man bash"
>
> 1   Jun 26 09:45:42 mail-gw postfix/smtpd[636481]: NOQUEUE: reject:
> RCPT from mailnet.top[5.79.119.167]: 550 5.7.23
> <contai...@thelounge.net>: Recipient address rejected: Message
> rejected due to: SPF fail - not authorized. Please see
> http://www.openspf.net/Why?s=mfrom;id=webmaster@mailnet.
> top;ip=5.79.119.167;r=contai...@thelounge.net;
> from=<webmas...@mailnet.top> to=<contai...@thelounge.net> proto=ESMTP
> helo=<mailnet.top>
>

In regards to the above, Bluemchen is our transactional mail gateway,
responsible for handling all the mail from Bugzilla, Forum and Wiki
notifications, Identity account registrations and the like.

As such Bluemchen is responsible for its own mail delivery, for both KDE
Sysadmin operated and other domains.
Due to the nature of its role, it should only ever be sending as @KDE.org
(and is authorised to do so in our SPF records). The fact that it isn't is
due to a bug in software we use, which we are in the process of fixing.

Therefore from my perspective everything is configured correctly, as
Bluemchen is external as far as Postbox (and Letterbox) are concerned.

Regards,
Ben Cooksley
KDE Sysadmin

>

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