https://bugs.kde.org/show_bug.cgi?id=353231
Bug ID: 353231
Summary: Invalid item retrieved -> should specify which item
and offer to fix problem
Product: kmail2
Version: unspecified
Platform: Gentoo Packages
OS: Linux
Status: UNCONFIRMED
Severity: normal
Priority: NOR
Component: folders
Assignee: kdepim-bugs@kde.org
Reporter: daniel.horn...@gmx.de
I recently mass-imported a lot of folders from an older Kmail installation into
a fresh install, and it seems that a few messages either did not survive the
import or were broken before already (I suspect the latter). Now when trying
to move the folders from the temporary place where I imported them to where
they actually should go, some folders can not be moved with an error message
"Unable to retrieve item from resource: Invalid item retrieved". (By the way,
when this item happens to be in a subfolder of the folder, the error message is
empty.)
Reproducible: Always
Steps to Reproduce:
1. Have a local mail folder with an invalid item inside.
2. Try to move the folder
Actual Results:
An error message appears: "Unable to retrieve item from resource: Invalid item
retrieved", the folder is not moved.
The akonadi output is:
"1078"
posting retrieval request for item 260477 there are 1 queues and 0 items
in mine
request for item 260477 still pending - waiting
processing retrieval request for item 260477 parts: ("RFC822") of resource:
"akonadi_maildir_resource_0"
AkonadiAgentServer(3561) MaildirResource::maildirForCollection: Got incomplete
ancestor chain: Collection ID: 910 remote ID: ""
name: ""
url: KUrl("akonadi://?collection=910")
parent: 895 ""
resource: ""
rights: QFlags(0x1|0x2|0x4|0x8|0x10|0x20)
contents mime type: ()
isVirtual: false
CachePolicy:
inherit: true
interval: -1
timeout: -1
sync on demand: false
local parts: ()
CollectionStatistics:
count: -1
unread count: -1
size: -1
continuing
request for item 260477 "" failed: "Unable to retrieve item from resource:
<html>Invalid item retrieved</html>"
ItemRetrieverException : Unable to retrieve item from resource: <html>Invalid
item retrieved</html>
Expected Results:
Not sure what to expect, but see a few suggestions below.
KMail Version 4.14.8.
Suggestions what to do better:
- Just move the folder, keeping the invalid item and move its reference along,
just output a warning (I am not sure if this is possible with the internal
structure).
- At least output which item is invalid and where to find it, equivalently to
the console output. This allows the user to manually inspect and/or delete the
item in the Akonadi console.
- Offer to the user directly the choice to delete/archive/restore the item, if
possible.
I think that less than 1% of all users would be able to work the steps to do
this manually: check output of ~/.xsession-errors, find ID of corrupt item
there, then open akonadiconsole, find the item, delete it.
--
You are receiving this mail because:
You are the assignee for the bug.
_______________________________________________
Kdepim-bugs mailing list
Kdepim-bugs@kde.org
https://mail.kde.org/mailman/listinfo/kdepim-bugs
