Dwayne Sullivan, as per www.dell.com/support/troubleshooting/us/en/19/Product/latitude-e6420 an update is available for your BIOS (A19). If you update to this, does it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Thank you for your understanding. ** Tags added: bios-outdated-a19 needs-upstream-testing potential regression ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1162360 Title: [Dell Inc. Latitude E6420] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: I don't know why it keeps freezing. ProblemType: KernelOops DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-15-generic 3.8.0-15.25 ProcVersionSignature: Ubuntu 3.8.0-15.25-generic 3.8.4 Uname: Linux 3.8.0-15-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.9.2-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dwayne 2860 F.... pulseaudio /dev/snd/seq: timidity 4241 F.... timidity Date: Sat Mar 30 15:54:22 2013 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=16584911-78b7-4fb8-90d3-722619f1f973 InstallationDate: Installed on 2013-03-12 (18 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130311.1) InterpreterPath: /usr/bin/python3.3 MachineType: Dell Inc. Latitude E6420 MarkForUpload: True ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-15-generic N/A linux-backports-modules-3.8.0-15-generic N/A linux-firmware 1.104 SourcePackage: linux Title: [Dell Inc. Latitude E6420] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/25/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.asset.tag: Dwayne S dmi.board.name: 0K0DNP dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.asset.tag: Dwayne S dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd04/25/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6420 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1162360/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp