Carlos Alfonso Juárez Navarro, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux <replace-with-bug-number> Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.11-rc5 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags: kernel-unable-to-test-upstream kernel-unable-to-test-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: maverick needs-upstream-testing ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/657504 Title: Sound on the headphones doesn't work Status in “linux” package in Ubuntu: Incomplete Bug description: WORKAROUND ================================================= Editing the alsa configuration sudo nano /etc/modprobe.d/alsa-base.conf and then writing in the last line options snd-hda-intel model=eapd probe_mask=1 position_fix=1 Press (ctrl+O) for save and close (ctrl+X) ================================================== Hi... I run my computer under Ubuntu 10.04. My computer is a Gateway M-6854m. The sound on the speakears is great but the exit of the headphones doesn't work. This is the information of my soundcard carlos@carlos-laptop lspci | grep -i audio 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 04) 01:00.1 Audio device: ATI Technologies Inc RV630/M76 audio device [Radeon HD 2600 Series] carlos@carlos-laptop cat /proc/asound/modules 0 snd_hda_intel 1 snd_hda_intel carlos@carlos-laptop alsamixer Sigmatel STAC9205 If you need more information please contact me. ProblemType: BugDistroRelease: Ubuntu 10.04 Package: evince 2.30.3-0ubuntu1.1 ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7 Uname: Linux 2.6.32-25-generic x86_64 NonfreeKernelModules: fglrx Architecture: amd64 Date: Sat Oct 9 19:20:01 2010InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429) ProcEnviron: LANG=es_MX.utf8 SHELL=/bin/bashSourcePackage: evince --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: carlos 1974 F.... pulseaudio /dev/snd/pcmC0D0p: carlos 1974 F...m pulseaudio CRDA: Error: [Errno 2] No existe el archivo o directorio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xf3300000 irq 47' Mixer name : 'SigmaTel STAC9205' Components : 'HDA:838476a0,107b0562,00100204 HDA:14f12c06,14f10000,00100000' Controls : 13 Simple ctrls : 9 Card1.Amixer.info: Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf3010000 irq 48' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100000' Controls : 4 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on]DistroRelease: Ubuntu 10.10 Frequency: Once a day. HibernationDevice: RESUME=UUID=13adc53e-2ac1-45e5-8bc7-06ec170c05a2InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429) MachineType: Gateway M-6854m NonfreeKernelModules: fglrx Package: linux (not installed) ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=1b712194-cfc3-44a1-af05-d97b88bb082b ro quiet splash ProcEnviron: LANG=es_MX.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4Regression: No RelatedPackageVersions: linux-firmware 1.38 Reproducible: No RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: noTags: maverick kernel-sound needs-upstream-testing Uname: Linux 2.6.35-22-generic x86_64 UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 05/22/2008 dmi.bios.vendor: Gateway dmi.bios.version: 91.24 dmi.board.vendor: Gateway dmi.board.version: Rev1.91.24 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 8 dmi.chassis.vendor: Gateway dmi.chassis.version: N/A dmi.modalias: dmi:bvnGateway:bvr91.24:bd05/22/2008:svnGateway:pnM-6854m:pvr91.24:rvnGateway:rn:rvrRev1.91.24:cvnGateway:ct8:cvrN/A: dmi.product.name: M-6854m dmi.product.version: 91.24 dmi.sys.vendor: Gateway --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: carlos 1552 F.... pulseaudio CRDA: Error: [Errno 2] No existe el archivo o directorio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xf3300000 irq 47' Mixer name : 'SigmaTel STAC9205' Components : 'HDA:838476a0,107b0562,00100204 HDA:14f12c06,14f10000,00100000' Controls : 13 Simple ctrls : 9 Card1.Amixer.info: Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf3010000 irq 48' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100000' Controls : 4 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on]DistroRelease: Ubuntu 10.10 Frequency: Once a day. HibernationDevice: RESUME=UUID=22fe5bd1-1eaf-47ad-87d9-c427265e43ecInstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007) MachineType: Gateway M-6854m NonfreeKernelModules: fglrx Package: linux (not installed) ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=e665ec9e-5d9f-49bf-bb02-056bb02f1a74 ro quiet splash ProcEnviron: LANG=es_MX.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4Regression: No RelatedPackageVersions: linux-firmware 1.38 Reproducible: No RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: noTags: maverick kernel-sound needs-upstream-testing Uname: Linux 2.6.35-22-generic x86_64 UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 05/22/2008 dmi.bios.vendor: Gateway dmi.bios.version: 91.24 dmi.board.vendor: Gateway dmi.board.version: Rev1.91.24 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 8 dmi.chassis.vendor: Gateway dmi.chassis.version: N/A dmi.modalias: dmi:bvnGateway:bvr91.24:bd05/22/2008:svnGateway:pnM-6854m:pvr91.24:rvnGateway:rn:rvrRev1.91.24:cvnGateway:ct8:cvrN/A: dmi.product.name: M-6854m dmi.product.version: 91.24 dmi.sys.vendor: Gateway To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/657504/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp