apport information ** Tags added: apport-collected saucy
** Description changed: I don't know if it is the right package for report but anyways. I have a keyboard and mouse connected to a base plattaform for laptops with a fan and a usb hub (4 spaces) (it helps to avoid hot restarts by heat on summer and get more usb spaces for plug gadgets). $ lsusb Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 036: ID 0a05:7220 Bus 001 Device 008: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth Bus 001 Device 004: ID 1c7a:0801 LighTuning Technology Inc. Fingerprint Reader Bus 002 Device 004: ID 064e:a219 Suyin Corp. 1.3M WebCam (notebook emachines E730, Acer sub-brand) Bus 001 Device 038: ID 046d:c045 Logitech, Inc. Optical Mouse Bus 001 Device 037: ID 046d:c315 Logitech, Inc. Classic New Touch Keyboard If I plug/unplug the only difference line is for 0a05:7220: $ lsusb -D 0a05:7220 Cannot open 0a05:7220 When I plug/unplug the base always show the same on dmesg: [1003500.857258] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.858251] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.861183] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.865210] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.865301] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.869430] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.873579] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.877580] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.880567] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.881931] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.884565] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.888711] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.888963] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.892914] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.896927] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.897546] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.900893] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.905018] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.912665] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.913567] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.916630] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.920766] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.920942] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.924914] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.928902] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.929516] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.932865] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.937209] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.941012] usb 2-1.1: USB disconnect, device number 21 [1003500.941018] usb 2-1.1.1: USB disconnect, device number 22 [1003500.944612] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.944621] usb 2-1.1: clear tt 1 (0160) error -19 [1003500.956250] usb 2-1.1.4: USB disconnect, device number 23 [1003505.051309] usb 2-1.1: new high-speed USB device number 24 using ehci_hcd [1003505.143985] hub 2-1.1:1.0: USB hub found [1003505.144253] hub 2-1.1:1.0: 4 ports detected [1003505.506884] usb 2-1.1.1: new low-speed USB device number 25 using ehci_hcd [1003505.609274] input: Logitech USB-PS/2 Optical Mouse as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.1/2-1.1.1:1.0/input/input43 [1003505.609896] hid-generic 0003:046D:C045.001F: input,hidraw0: USB HID v1.10 Mouse [Logitech USB-PS/2 Optical Mouse] on usb-0000:00:1d.0-1.1.1/input0 [1003505.874539] usb 2-1.1.4: new low-speed USB device number 26 using ehci_hcd [1003505.977134] input: Logitech Logitech USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.4/2-1.1.4:1.0/input/input44 [1003505.977663] hid-generic 0003:046D:C315.0020: input,hidraw1: USB HID v1.10 Keyboard [Logitech Logitech USB Keyboard] on usb-0000:00:1d.0-1.1.4/input0 It could be a issue detecting wrong properties on device, the error doesn't show useful results on google or give me a clue for try to repair. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-generic 3.5.0.5.5 ProcVersionSignature: Ubuntu 3.5.0-4.4-generic 3.5.0-rc6 Uname: Linux 3.5.0-4-generic i686 ApportVersion: 2.4-0ubuntu4 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: shakaran 3716 F.... pulseaudio /dev/snd/controlC0: shakaran 3716 F.... pulseaudio Date: Mon Jul 23 22:57:20 2012 HibernationDevice: RESUME=UUID=ca085202-e6f9-4736-b311-6d9a361ec3d6 InstallationMedia: MachineType: Acer Aspire 5943G ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=es_ES.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-4-generic root=UUID=793921c9-c002-4400-9dd5-e0879b4061fb ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding. RelatedPackageVersions: linux-restricted-modules-3.5.0-4-generic N/A linux-backports-modules-3.5.0-4-generic N/A linux-firmware 1.85 SourcePackage: linux UpgradeStatus: Upgraded to quantal on 2012-06-05 (48 days ago) dmi.bios.date: 05/07/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.06 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 5943G dmi.board.vendor: Acer dmi.board.version: V1.06 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnAcer:bvrV1.06:bd05/07/2010:svnAcer:pnAspire5943G:pvrV1.06:rvnAcer:rnAspire5943G:rvrV1.06:cvnAcer:ct10:cvrV1.06: dmi.product.name: Aspire 5943G dmi.product.version: V1.06 dmi.sys.vendor: Acer + --- + ApportVersion: 2.12.1-0ubuntu2 + Architecture: i386 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: shakaran 3158 F.... pulseaudio + /dev/snd/controlC0: shakaran 3158 F.... pulseaudio + /dev/snd/pcmC0D0p: shakaran 3158 F...m pulseaudio + DistroRelease: Ubuntu 13.10 + HibernationDevice: RESUME=UUID=ca085202-e6f9-4736-b311-6d9a361ec3d6 + InstallationDate: Installed on 2013-02-03 (198 days ago) + InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429) + MachineType: Acer Aspire 5943G + MarkForUpload: True + NonfreeKernelModules: fglrx + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=7f18d659-ec06-4afe-b3be-13b15de376b2 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3 + RelatedPackageVersions: + linux-restricted-modules-3.8.0-13-generic N/A + linux-backports-modules-3.8.0-13-generic N/A + linux-firmware 1.113 + Tags: saucy + Uname: Linux 3.8.0-13-generic i686 + UpgradeStatus: Upgraded to saucy on 2013-02-03 (197 days ago) + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 10/21/2010 + dmi.bios.vendor: Acer + dmi.bios.version: V1.15 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: Aspire 5943G + dmi.board.vendor: Acer + dmi.board.version: V1.15 + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.15 + dmi.modalias: dmi:bvnAcer:bvrV1.15:bd10/21/2010:svnAcer:pnAspire5943G:pvrV1.15:rvnAcer:rnAspire5943G:rvrV1.15:cvnAcer:ct10:cvrV1.15: + dmi.product.name: Aspire 5943G + dmi.product.version: V1.15 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1028137/+attachment/3779421/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1028137 Title: hid-generic 0003:046D:C315.001E: can't reset device, status -71 Status in “linux” package in Ubuntu: Incomplete Bug description: I don't know if it is the right package for report but anyways. I have a keyboard and mouse connected to a base plattaform for laptops with a fan and a usb hub (4 spaces) (it helps to avoid hot restarts by heat on summer and get more usb spaces for plug gadgets). $ lsusb Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 036: ID 0a05:7220 Bus 001 Device 008: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth Bus 001 Device 004: ID 1c7a:0801 LighTuning Technology Inc. Fingerprint Reader Bus 002 Device 004: ID 064e:a219 Suyin Corp. 1.3M WebCam (notebook emachines E730, Acer sub-brand) Bus 001 Device 038: ID 046d:c045 Logitech, Inc. Optical Mouse Bus 001 Device 037: ID 046d:c315 Logitech, Inc. Classic New Touch Keyboard If I plug/unplug the only difference line is for 0a05:7220: $ lsusb -D 0a05:7220 Cannot open 0a05:7220 When I plug/unplug the base always show the same on dmesg: [1003500.857258] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.858251] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.861183] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.865210] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.865301] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.869430] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.873579] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.877580] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.880567] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.881931] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.884565] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.888711] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.888963] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.892914] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.896927] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.897546] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.900893] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.905018] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.912665] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.913567] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.916630] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.920766] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.920942] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.924914] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.928902] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.929516] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71 [1003500.932865] usb 2-1.1: clear tt 1 (0160) error -71 [1003500.937209] usb 2-1.1: clear tt 1 (0170) error -71 [1003500.941012] usb 2-1.1: USB disconnect, device number 21 [1003500.941018] usb 2-1.1.1: USB disconnect, device number 22 [1003500.944612] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71 [1003500.944621] usb 2-1.1: clear tt 1 (0160) error -19 [1003500.956250] usb 2-1.1.4: USB disconnect, device number 23 [1003505.051309] usb 2-1.1: new high-speed USB device number 24 using ehci_hcd [1003505.143985] hub 2-1.1:1.0: USB hub found [1003505.144253] hub 2-1.1:1.0: 4 ports detected [1003505.506884] usb 2-1.1.1: new low-speed USB device number 25 using ehci_hcd [1003505.609274] input: Logitech USB-PS/2 Optical Mouse as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.1/2-1.1.1:1.0/input/input43 [1003505.609896] hid-generic 0003:046D:C045.001F: input,hidraw0: USB HID v1.10 Mouse [Logitech USB-PS/2 Optical Mouse] on usb-0000:00:1d.0-1.1.1/input0 [1003505.874539] usb 2-1.1.4: new low-speed USB device number 26 using ehci_hcd [1003505.977134] input: Logitech Logitech USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.4/2-1.1.4:1.0/input/input44 [1003505.977663] hid-generic 0003:046D:C315.0020: input,hidraw1: USB HID v1.10 Keyboard [Logitech Logitech USB Keyboard] on usb-0000:00:1d.0-1.1.4/input0 It could be a issue detecting wrong properties on device, the error doesn't show useful results on google or give me a clue for try to repair. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-generic 3.5.0.5.5 ProcVersionSignature: Ubuntu 3.5.0-4.4-generic 3.5.0-rc6 Uname: Linux 3.5.0-4-generic i686 ApportVersion: 2.4-0ubuntu4 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: shakaran 3716 F.... pulseaudio /dev/snd/controlC0: shakaran 3716 F.... pulseaudio Date: Mon Jul 23 22:57:20 2012 HibernationDevice: RESUME=UUID=ca085202-e6f9-4736-b311-6d9a361ec3d6 InstallationMedia: MachineType: Acer Aspire 5943G ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=es_ES.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-4-generic root=UUID=793921c9-c002-4400-9dd5-e0879b4061fb ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding. RelatedPackageVersions: linux-restricted-modules-3.5.0-4-generic N/A linux-backports-modules-3.5.0-4-generic N/A linux-firmware 1.85 SourcePackage: linux UpgradeStatus: Upgraded to quantal on 2012-06-05 (48 days ago) dmi.bios.date: 05/07/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.06 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 5943G dmi.board.vendor: Acer dmi.board.version: V1.06 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.06 dmi.modalias: dmi:bvnAcer:bvrV1.06:bd05/07/2010:svnAcer:pnAspire5943G:pvrV1.06:rvnAcer:rnAspire5943G:rvrV1.06:cvnAcer:ct10:cvrV1.06: dmi.product.name: Aspire 5943G dmi.product.version: V1.06 dmi.sys.vendor: Acer --- ApportVersion: 2.12.1-0ubuntu2 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: shakaran 3158 F.... pulseaudio /dev/snd/controlC0: shakaran 3158 F.... pulseaudio /dev/snd/pcmC0D0p: shakaran 3158 F...m pulseaudio DistroRelease: Ubuntu 13.10 HibernationDevice: RESUME=UUID=ca085202-e6f9-4736-b311-6d9a361ec3d6 InstallationDate: Installed on 2013-02-03 (198 days ago) InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429) MachineType: Acer Aspire 5943G MarkForUpload: True NonfreeKernelModules: fglrx Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=7f18d659-ec06-4afe-b3be-13b15de376b2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3 RelatedPackageVersions: linux-restricted-modules-3.8.0-13-generic N/A linux-backports-modules-3.8.0-13-generic N/A linux-firmware 1.113 Tags: saucy Uname: Linux 3.8.0-13-generic i686 UpgradeStatus: Upgraded to saucy on 2013-02-03 (197 days ago) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 10/21/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.15 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 5943G dmi.board.vendor: Acer dmi.board.version: V1.15 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.15 dmi.modalias: dmi:bvnAcer:bvrV1.15:bd10/21/2010:svnAcer:pnAspire5943G:pvrV1.15:rvnAcer:rnAspire5943G:rvrV1.15:cvnAcer:ct10:cvrV1.15: dmi.product.name: Aspire 5943G dmi.product.version: V1.15 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1028137/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp