Dr JD Wallach, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product- support/product/inspiron-3847-desktop/drivers an update to your computer's buggy and outdated BIOS is available (A06). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-a06 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1450989 Title: USB attached keyboard and mouse don't work at the login time to Ubuntu Trusty Tahr 64 bit Status in linux package in Ubuntu: Incomplete Bug description: After the update to kernel 3.13.0-51-generic from kernel 3.13.0-45 generic, in Trusty Tahr 64 bit, USB devices don't work at login time. The login screen comes up but one cannot login because both the keyboard and the mouse are USB attached devices, and are not working. I was able to login and use the computer by using the advanced mode in Grub and then reverting to kernel 3.13.0-45 generic. I could also login if I used the advanced mode and then loged in to the recovery mode of kernel 3.13.0-51 and just selected the resume entry in the offered menu. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-51-generic 3.13.0-51.84 ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18 Uname: Linux 3.13.0-51-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: trusty64 2880 F.... pulseaudio /dev/snd/controlC1: trusty64 2880 F.... pulseaudio /dev/snd/pcmC1D0p: trusty64 2880 F...m pulseaudio CurrentDesktop: Unity Date: Fri May 1 21:51:01 2015 HibernationDevice: RESUME=UUID=cc70b21b-da9b-4702-8414-654276ec2c88 InstallationDate: Installed on 2014-07-04 (302 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 3847 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-51-generic root=UUID=7324c2c5-3bc8-4160-a275-1e49e0eaa19b ro recovery nomodeset RelatedPackageVersions: linux-restricted-modules-3.13.0-51-generic N/A linux-backports-modules-3.13.0-51-generic N/A linux-firmware 1.127.11 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/03/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 088DT1 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/03/2014:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr: dmi.product.name: Inspiron 3847 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1450989/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp