This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1453533 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: vivid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1453533 Title: USB sound card not detected Status in linux package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu 15.04 Release: 15.04 3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04. 4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3 Uname: Linux 3.19.0-16-generic i686 ApportVersion: 2.17.2-0ubuntu1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: truman 4558 F.... pulseaudio CurrentDesktop: Unity Date: Sun May 10 17:00:08 2015 InstallationDate: Installed on 2015-05-09 (1 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: USB sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/16/07 dmi.bios.vendor: Lenovo dmi.bios.version: v2.04 dmi.board.name: F50X dmi.board.vendor: Lenovo dmi.board.version: Not Applicable dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: LENOVO3000 Y500 dmi.product.version: 00000000000000000000000000000000 dmi.sys.vendor: Lenovo mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1453533/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp