The apport files where added while the laptop was running without usb errors, see the attached zip for error conditions - if more info is needed I will of course provide it.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1455914 Title: usb ports dies under certain known circumstances Status in linux package in Ubuntu: Confirmed Bug description: I bougth a brand new Lenovo Z710 for my mother in law who is near 80. In stead of trying to teach her win8, I installed Ubuntu desktop 14.04 on it, without even bothering to go through the win8 installation. Apart from ubuntu standard software I've installed teamviewer (she lives 100km away), wine (there are some win programs she wants), a danish-english dictionary (under wine) and photofiltre 7 (under wine). It works like a charm right out of the box - except, if I boot or resume it with anything in the external usb ports, the external usb ports dies (not shure about the internal ones) ubuntu acts normal except the external usb ports - power is there but nothing gets detected. However if I boot it up without anything plugged in, I can later plug in an external mouse and hd's without any problems. I've googled and search everywhere without finding anything useful, I've tried an other kernel, I've switch form UEFI boot to legacy boot and back, I've tested the usb 2 and the usb 3 ports, I've reinstalled and I've of course tried an other mouse and other usb hardware - everything without getting any wiser. The only thing I've not done is to install win8. From what I can see in dmesg (I'm far from an expert) the usb behaves normally untill right before the end of the boot process, the mouse are detected and installed but doesn't work and lsusb shows no devices at all. I've attached dumps of lsusb and dmesg in working and non-working state plus some additional information and really hope someone at launchpad can help out. Thanks in advance --- ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: krista 2096 F.... pulseaudio /dev/snd/controlC1: krista 2096 F.... pulseaudio DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=cf687e75-7c95-4daf-bd75-afd181e73e38 InstallationDate: Installed on 2015-05-11 (5 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: LENOVO 20250 Package: linux (not installed) ProcEnviron: LANGUAGE=da TERM=xterm PATH=(custom, no user) LANG=da_DK.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic.efi.signed root=UUID=b5f968ec-5598-4fda-9b8f-d6ffe964535d ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-52-generic N/A linux-backports-modules-3.13.0-52-generic N/A linux-firmware 1.127.11 StagingDrivers: keucr Tags: trusty staging Uname: Linux 3.13.0-52-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 05/12/2014 dmi.bios.vendor: LENOVO dmi.bios.version: 7FCN96WW dmi.board.asset.tag: No Asset Tag dmi.board.name: Durian 7A1 dmi.board.vendor: LENOVO dmi.board.version: 31900058WIN dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo IdeaPad Z710 dmi.modalias: dmi:bvnLENOVO:bvr7FCN96WW:bd05/12/2014:svnLENOVO:pn20250:pvrLenovoZ710:rvnLENOVO:rnDurian7A1:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoIdeaPadZ710: dmi.product.name: 20250 dmi.product.version: Lenovo Z710 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1455914/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
