apport information ** Tags added: apport-collected
** Description changed: -> the touchpad dosen't work at all, it does not show any sign of life -> new computer / touchpad works fine in windows 8 -> fresh ubuntu 14.04 install ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CurrentDesktop: Unity Date: Wed May 6 02:20:18 2015 InstallationDate: Installed on 2015-05-06 (0 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.1-0ubuntu3.10 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: jorge 1551 F.... pulseaudio + /dev/snd/controlC0: jorge 1551 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=93970c68-73aa-46a4-9709-1b35f8724b6d + InstallationDate: Installed on 2015-05-06 (19 days ago) + InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) + MachineType: ASUSTeK COMPUTER INC. X550ZE + NonfreeKernelModules: wl + Package: linux (not installed) + ProcFB: + 0 radeondrmfb + 1 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=74ee6b05-1835-447c-8cce-a503ab63dc0d ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-37-generic N/A + linux-backports-modules-3.16.0-37-generic N/A + linux-firmware 1.127.11 + Tags: trusty + Uname: Linux 3.16.0-37-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/09/2014 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 202 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: X550ZE + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/09/2014:svnASUSTeKCOMPUTERINC.:pnX550ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: X550ZE + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1452120/+attachment/4404097/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1452120 Title: Asus X550ZE touchpad dosen't work Status in linux package in Ubuntu: Incomplete Bug description: -> the touchpad dosen't work at all, it does not show any sign of life -> new computer / touchpad works fine in windows 8 -> fresh ubuntu 14.04 install ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CurrentDesktop: Unity Date: Wed May 6 02:20:18 2015 InstallationDate: Installed on 2015-05-06 (0 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jorge 1551 F.... pulseaudio /dev/snd/controlC0: jorge 1551 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=93970c68-73aa-46a4-9709-1b35f8724b6d InstallationDate: Installed on 2015-05-06 (19 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: ASUSTeK COMPUTER INC. X550ZE NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 radeondrmfb 1 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=74ee6b05-1835-447c-8cce-a503ab63dc0d ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 RelatedPackageVersions: linux-restricted-modules-3.16.0-37-generic N/A linux-backports-modules-3.16.0-37-generic N/A linux-firmware 1.127.11 Tags: trusty Uname: Linux 3.16.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/09/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 202 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550ZE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/09/2014:svnASUSTeKCOMPUTERINC.:pnX550ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550ZE dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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