Gannet, did this issue not occur in a kernel series prior to 3.19?
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1495971
Title:
Samsung ML-1250 prints only first job and then disconnects
Status in linux package in Ubuntu:
Incomplete
Bug description:
We have:
lsusb
Bus 004 Device 009: ID 04e8:300e Samsung Electronics Co., Ltd Laser Printer
Just connected printer and started to print first job:
tail -f /var/log/syslog
Sep 15 14:50:18 desktop udev-configure-printer: URI matches without serial
number: usb://Samsung/ML-1250
Sep 15 14:50:18 desktop udev-configure-printer: No serial number URI matches
so using those without
Sep 15 14:50:18 desktop udev-configure-printer: URI of detected printer:
usb://Samsung/ML-1250, normalized: samsung ml 1250
Sep 15 14:50:18 desktop udev-configure-printer: URI of print queue:
usb://HP/LaserJet%201200?serial=00CNCF203187, normalized: laserjet 1200 serial
00cncf203187
Sep 15 14:50:18 desktop udev-configure-printer: About to add queue for
usb://Samsung/ML-1250
Sep 15 14:50:20 desktop udev-add-printer: add_queue:
URIs=['usb://Samsung/ML-1250']
Sep 15 14:50:20 desktop udev-add-printer: D-Bus method call failed:
org.freedesktop.DBus.Error.ServiceUnknown: The name
com.redhat.NewPrinterNotification was not provided by any .service files
Sep 15 14:50:23 desktop udev-add-printer: PPD:
foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Samsung-ML-1250-pxlmono.ppd;
Status: 0
Sep 15 14:50:24 desktop colord: Profile added: ML-1250-Gray..
Sep 15 14:50:24 desktop colord: Device added: cups-ML-1250
Sep 15 14:53:51 desktop kernel: [22676.268686] usblp0: removed
Sep 15 14:54:03 desktop kernel: [22688.117044] usblp 4-2:1.0: usblp0: USB
Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04E8 pid 0x300E
Sep 15 14:54:03 desktop kernel: [22688.117121] usblp0: removed
Sep 15 14:54:03 desktop kernel: [22688.228040] usb 4-2: reset full-speed USB
device number 4 using uhci_hcd
Sep 15 14:54:03 desktop kernel: [22688.348039] usb 4-2: device descriptor
read/64, error -71
Sep 15 14:54:03 desktop kernel: [22688.572040] usb 4-2: device descriptor
read/64, error -71
Sep 15 14:54:04 desktop kernel: [22688.788044] usb 4-2: reset full-speed USB
device number 4 using uhci_hcd
Sep 15 14:54:04 desktop kernel: [22688.908039] usb 4-2: device descriptor
read/64, error -71
Sep 15 14:54:04 desktop kernel: [22689.132029] usb 4-2: device descriptor
read/64, error -71
Sep 15 14:54:04 desktop kernel: [22689.348038] usb 4-2: reset full-speed USB
device number 4 using uhci_hcd
Sep 15 14:54:05 desktop kernel: [22689.756029] usb 4-2: device not accepting
address 4, error -71
Sep 15 14:54:05 desktop kernel: [22689.868029] usb 4-2: reset full-speed USB
device number 4 using uhci_hcd
Sep 15 14:54:05 desktop kernel: [22690.276040] usb 4-2: device not accepting
address 4, error -71
Sep 15 14:54:05 desktop kernel: [22690.276130] usblp: can't set desired
altsetting 0 on interface 0
Sep 15 14:54:05 desktop kernel: [22690.276265] usb 4-2: USB disconnect,
device number 4
Sep 15 14:54:05 desktop udev-configure-printer: remove
/devices/pci0000:00/0000:00:1a.1/usb4/4-2
Sep 15 14:54:05 desktop udev-configure-printer: URI of detected printer:
usb://Samsung/ML-1250, normalized: samsung ml 1250
Sep 15 14:54:05 desktop udev-configure-printer: URI of print queue:
usb://HP/LaserJet%201200?serial=00CNCF203187, normalized: laserjet 1200 serial
00cncf203187
Sep 15 14:54:05 desktop udev-configure-printer: URI of print queue:
usb://Samsung/ML-1250, normalized: samsung ml 1250
Sep 15 14:54:05 desktop udev-configure-printer: Queue
ipp://localhost:631/printers/ML-1250 has matching device URI
Sep 15 14:54:05 desktop udev-configure-printer: Disabled printer
ipp://localhost:631/printers/ML-1250 as the corresponding device was unplugged
or turned off
Sep 15 14:54:05 desktop kernel: [22690.388029] usb 4-2: new full-speed USB
device number 5 using uhci_hcd
Sep 15 14:54:05 desktop kernel: [22690.508023] usb 4-2: device descriptor
read/64, error -71
Sep 15 14:54:06 desktop kernel: [22690.732024] usb 4-2: device descriptor
read/64, error -71
Sep 15 14:54:06 desktop kernel: [22690.948037] usb 4-2: new full-speed USB
device number 6 using uhci_hcd
Sep 15 14:54:06 desktop kernel: [22691.068035] usb 4-2: device descriptor
read/64, error -71
Sep 15 14:54:06 desktop kernel: [22691.292039] usb 4-2: device descriptor
read/64, error -71
Sep 15 14:54:06 desktop kernel: [22691.508031] usb 4-2: new full-speed USB
device number 7 using uhci_hcd
Sep 15 14:54:07 desktop kernel: [22691.916031] usb 4-2: device not accepting
address 7, error -71
Sep 15 14:54:07 desktop kernel: [22692.028039] usb 4-2: new full-speed USB
device number 8 using uhci_hcd
Sep 15 14:54:07 desktop kernel: [22692.436036] usb 4-2: device not accepting
address 8, error -71
Sep 15 14:54:07 desktop kernel: [22692.436071] usb usb4-port2: unable to
enumerate USB device
Sep 15 14:55:01 desktop CRON[6650]: (master) CMD (~/temp/ipv6save)
Sep 15 14:55:04 desktop CRON[6649]: (CRON) info (No MTA installed, discarding
output)
So as we see it prints first job and then disconnects for some unknown
reason. lsusb also confirms it:
lsusb
Bus 002 Device 002: ID 0bda:0111 Realtek Semiconductor Corp. RTS5111 Card
Reader Controller
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
The only workaround is to turn off and on the printer. I've checked it
on two different desktops with the same result. Also I've tried
another cable but it not helped.
Some additional info:
Kubuntu/Xubuntu 14.04.3 LTS
Linux 3.19.0-28 x86_64
Tried Samsung ML-1250 Foomatic/pxlmono recommended driver
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: udev 204-5ubuntu20.13
ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
CurrentDesktop: KDE
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission
denied
CustomUdevRuleFiles: 60-ssd-scheduler.rules
Date: Tue Sep 15 15:12:00 2015
InstallationDate: Installed on 2014-04-01 (531 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140331)
MachineType: Hewlett-Packard HP Compaq dc7800p Small Form Factor
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.19.0-28-generic
root=UUID=a8420fcb-26e9-480c-8cb0-7d33d308db8c ro rootflags=subvol=@ quiet
splash vt.handoff=7
SourcePackage: systemd
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/21/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F1 v01.32
dmi.board.asset.tag: CZC81123H7
dmi.board.name: 0AA8h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC81123H7
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr786F1v01.32:bd07/21/2011:svnHewlett-Packard:pnHPCompaqdc7800pSmallFormFactor:pvr:rvnHewlett-Packard:rn0AA8h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Compaq dc7800p Small Form Factor
dmi.sys.vendor: Hewlett-Packard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1495971/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
