This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1499373
and then change the status of the bug to 'Confirmed'.
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1499373
Title:
Computer does not power off
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have an Acer Aspire laptop, I have just installed Ubuntu 15.04 and removed
Windows 10. The problem I have is that after I select shutdown the computer
goes through the shutdown procedure and screen goes blank with only the Small
Ubuntu icon showing. This is as far as it goes. The computer is still switched
on.
I have tried both shutdown and the re-start options but with no success. I
re-installed Ubuntu 15.04 using the option to save my files but this made no
difference and again failed to power off machine
I then tried a full re-install of Ubuntu but the problem persists. I have
tried to use the terminal window using the command "shutdown -h now" again
computer shut down but did not power off the computer. I have also tried
"shutdown -r now" and "shutdown -P now" all with no success. I would be obliged
for any advice or solutions
John
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