Should I execute 'ubuntu-bug cups' and write a new report ? Thanks. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1495971
Title: Samsung ML-1250 prints only first job and then disconnects Status in linux package in Ubuntu: Incomplete Bug description: We have: lsusb Bus 004 Device 009: ID 04e8:300e Samsung Electronics Co., Ltd Laser Printer Just connected printer and started to print first job: tail -f /var/log/syslog Sep 15 14:50:18 desktop udev-configure-printer: URI matches without serial number: usb://Samsung/ML-1250 Sep 15 14:50:18 desktop udev-configure-printer: No serial number URI matches so using those without Sep 15 14:50:18 desktop udev-configure-printer: URI of detected printer: usb://Samsung/ML-1250, normalized: samsung ml 1250 Sep 15 14:50:18 desktop udev-configure-printer: URI of print queue: usb://HP/LaserJet%201200?serial=00CNCF203187, normalized: laserjet 1200 serial 00cncf203187 Sep 15 14:50:18 desktop udev-configure-printer: About to add queue for usb://Samsung/ML-1250 Sep 15 14:50:20 desktop udev-add-printer: add_queue: URIs=['usb://Samsung/ML-1250'] Sep 15 14:50:20 desktop udev-add-printer: D-Bus method call failed: org.freedesktop.DBus.Error.ServiceUnknown: The name com.redhat.NewPrinterNotification was not provided by any .service files Sep 15 14:50:23 desktop udev-add-printer: PPD: foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Samsung-ML-1250-pxlmono.ppd; Status: 0 Sep 15 14:50:24 desktop colord: Profile added: ML-1250-Gray.. Sep 15 14:50:24 desktop colord: Device added: cups-ML-1250 Sep 15 14:53:51 desktop kernel: [22676.268686] usblp0: removed Sep 15 14:54:03 desktop kernel: [22688.117044] usblp 4-2:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04E8 pid 0x300E Sep 15 14:54:03 desktop kernel: [22688.117121] usblp0: removed Sep 15 14:54:03 desktop kernel: [22688.228040] usb 4-2: reset full-speed USB device number 4 using uhci_hcd Sep 15 14:54:03 desktop kernel: [22688.348039] usb 4-2: device descriptor read/64, error -71 Sep 15 14:54:03 desktop kernel: [22688.572040] usb 4-2: device descriptor read/64, error -71 Sep 15 14:54:04 desktop kernel: [22688.788044] usb 4-2: reset full-speed USB device number 4 using uhci_hcd Sep 15 14:54:04 desktop kernel: [22688.908039] usb 4-2: device descriptor read/64, error -71 Sep 15 14:54:04 desktop kernel: [22689.132029] usb 4-2: device descriptor read/64, error -71 Sep 15 14:54:04 desktop kernel: [22689.348038] usb 4-2: reset full-speed USB device number 4 using uhci_hcd Sep 15 14:54:05 desktop kernel: [22689.756029] usb 4-2: device not accepting address 4, error -71 Sep 15 14:54:05 desktop kernel: [22689.868029] usb 4-2: reset full-speed USB device number 4 using uhci_hcd Sep 15 14:54:05 desktop kernel: [22690.276040] usb 4-2: device not accepting address 4, error -71 Sep 15 14:54:05 desktop kernel: [22690.276130] usblp: can't set desired altsetting 0 on interface 0 Sep 15 14:54:05 desktop kernel: [22690.276265] usb 4-2: USB disconnect, device number 4 Sep 15 14:54:05 desktop udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.1/usb4/4-2 Sep 15 14:54:05 desktop udev-configure-printer: URI of detected printer: usb://Samsung/ML-1250, normalized: samsung ml 1250 Sep 15 14:54:05 desktop udev-configure-printer: URI of print queue: usb://HP/LaserJet%201200?serial=00CNCF203187, normalized: laserjet 1200 serial 00cncf203187 Sep 15 14:54:05 desktop udev-configure-printer: URI of print queue: usb://Samsung/ML-1250, normalized: samsung ml 1250 Sep 15 14:54:05 desktop udev-configure-printer: Queue ipp://localhost:631/printers/ML-1250 has matching device URI Sep 15 14:54:05 desktop udev-configure-printer: Disabled printer ipp://localhost:631/printers/ML-1250 as the corresponding device was unplugged or turned off Sep 15 14:54:05 desktop kernel: [22690.388029] usb 4-2: new full-speed USB device number 5 using uhci_hcd Sep 15 14:54:05 desktop kernel: [22690.508023] usb 4-2: device descriptor read/64, error -71 Sep 15 14:54:06 desktop kernel: [22690.732024] usb 4-2: device descriptor read/64, error -71 Sep 15 14:54:06 desktop kernel: [22690.948037] usb 4-2: new full-speed USB device number 6 using uhci_hcd Sep 15 14:54:06 desktop kernel: [22691.068035] usb 4-2: device descriptor read/64, error -71 Sep 15 14:54:06 desktop kernel: [22691.292039] usb 4-2: device descriptor read/64, error -71 Sep 15 14:54:06 desktop kernel: [22691.508031] usb 4-2: new full-speed USB device number 7 using uhci_hcd Sep 15 14:54:07 desktop kernel: [22691.916031] usb 4-2: device not accepting address 7, error -71 Sep 15 14:54:07 desktop kernel: [22692.028039] usb 4-2: new full-speed USB device number 8 using uhci_hcd Sep 15 14:54:07 desktop kernel: [22692.436036] usb 4-2: device not accepting address 8, error -71 Sep 15 14:54:07 desktop kernel: [22692.436071] usb usb4-port2: unable to enumerate USB device Sep 15 14:55:01 desktop CRON[6650]: (master) CMD (~/temp/ipv6save) Sep 15 14:55:04 desktop CRON[6649]: (CRON) info (No MTA installed, discarding output) So as we see it prints first job and then disconnects for some unknown reason. lsusb also confirms it: lsusb Bus 002 Device 002: ID 0bda:0111 Realtek Semiconductor Corp. RTS5111 Card Reader Controller Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 002: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub The only workaround is to turn off and on the printer. I've checked it on two different desktops with the same result. Also I've tried another cable but it not helped. Some additional info: Kubuntu/Xubuntu 14.04.3 LTS Linux 3.19.0-28 x86_64 Tried Samsung ML-1250 Foomatic/pxlmono recommended driver ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: udev 204-5ubuntu20.13 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 Uname: Linux 3.19.0-28-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.13 Architecture: amd64 CurrentDesktop: KDE CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied CustomUdevRuleFiles: 60-ssd-scheduler.rules Date: Tue Sep 15 15:12:00 2015 InstallationDate: Installed on 2014-04-01 (531 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140331) MachineType: Hewlett-Packard HP Compaq dc7800p Small Form Factor ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.19.0-28-generic root=UUID=a8420fcb-26e9-480c-8cb0-7d33d308db8c ro rootflags=subvol=@ quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/21/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 786F1 v01.32 dmi.board.asset.tag: CZC81123H7 dmi.board.name: 0AA8h dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: CZC81123H7 dmi.chassis.type: 4 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.32:bd07/21/2011:svnHewlett-Packard:pnHPCompaqdc7800pSmallFormFactor:pvr:rvnHewlett-Packard:rn0AA8h:rvr:cvnHewlett-Packard:ct4:cvr: dmi.product.name: HP Compaq dc7800p Small Form Factor dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1495971/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
