Tom, thank you for reporting this and helping make Ubuntu better. Could
you please test the latest upstream kernel available from the very top
line at the top of the page from http://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and
please do not test the daily folder)? Install instructions are available
at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.
If the latest kernel did not allow you to test to the issue (ex. you couldn't
boot into the OS) please make a comment in your report about this, and continue
to test the next most recent kernel version until you can test to the issue.
Once you've tested the upstream kernel, please comment on which kernel version
specifically you tested. If this issue is fixed in the mainline kernel, please
add the following tags by clicking on the yellow circle with a black pencil
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, Y, and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags added: latest-bios-2.06 regression-update
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1505602
Title:
[Gateway NV570P] suspend/resume failure
Status in linux package in Ubuntu:
Incomplete
Bug description:
Every time I close the lid or suspend the system from the menu, the
screen goes dark, but the machine does not enter suspend. I have to
hold the power button to kill it and reboot. I did not have this
problem until a recent kernel package update that was automatically
installed.
ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
Annotation: This occured during a previous suspend and prevented it from
resuming properly.
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lightdm 1230 F.... pulseaudio
tshanks 1710 F.... pulseaudio
Date: Tue Oct 13 03:04:11 2015
DuplicateSignature: suspend/resume:Gateway NV570P:V2.06
ExecutablePath: /usr/share/apport/apportcheckresume
ExecutableTimestamp: 1442923917
Failure: suspend/resume
HibernationDevice: RESUME=UUID=b4ff469f-9e94-4c44-979a-c55c570b8421
InstallationDate: Installed on 2015-06-17 (117 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
InterpreterPath: /usr/bin/python3.4
MachineType: Gateway NV570P
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcCwd: /
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed
root=UUID=49d109e7-a349-4b4d-b67e-ed9424a2b93a ro noprompt quiet splash
vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.143.3
SourcePackage: linux
Title: [Gateway NV570P] suspend/resume failure
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/08/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_CX
dmi.board.vendor: Gateway
dmi.board.version: V2.06
dmi.chassis.asset.tag: Acer Asset Tag String
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.06
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV2.06:bd10/08/2013:svnGateway:pnNV570P:pvrV2.06:rvnGateway:rnEA50_CX:rvrV2.06:cvnInsydeCorp.:ct10:cvrV2.06:
dmi.product.name: NV570P
dmi.product.version: V2.06
dmi.sys.vendor: Gateway
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