Public bug reported:
When the screen saver is left running for a few minutes, the computer
locks up.
1 out of 2 times, I have to do a hard reset ( hold power button for 30
seconds or disconnect power/battery. )
1 out of 4 times, I can reset the computer using the magic sysrq (
Raising elephants... )
1 out of 4 times, I can switch to a console ( CTRL+ALT+F1 ). The GUI can
not be recovered, it remains frozen. The last time I managed to switch
to a console, I managed to capture dmesg and xorg.
Messages like this are seen in dmesg after it has locked up:
[ 2077.860355] radeon 0000:01:00.0: ring 0 stalled for more than 12488msec
[ 2077.860371] radeon 0000:01:00.0: GPU lockup (current fence id
0x00000000000184c0 last fence id 0x000000000001864c on ring 0)
[ 2077.860997] [drm:r600_ib_test [radeon]] *ERROR* radeon: fence wait failed
(-35).
[ 2077.861067] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed
testing IB on GFX ring (-35).
Notes :
This problem is easily reproducible on a HP 8530p with a n [AMD/ATI] RV635/M86
[Mobility Radeon HD 3650].
This bug affects all versions of Ubuntu/Kubuntu/Ubuntu-mate/Xubuntu
since Ubuntu 11.04.
On Ubuntu 10.04, the issue does not occur because I can use the non-open
source fglrx-legacy driver.
When using the open source 'radeon' kernel module to run the Mobility HD
3650 device, the driver locks up frequently. The behaviour varies
slightly from version to version, but the following description will be
the behaviour in Ubuntu-Mate 15.04.
The issue only occurs when 'radeon.dpm=1' is passed as a kernel
parameter. This option is needed otherwise the card runs really hot and
drains my laptop battery and burns my legs if the laptop is on my legs.
It's not a hardware issue, it's a driver issue. Why? Because I tested
using Ubuntu 10.04 + Legacy FGLRX, and the graphics card works fine
without issue. I patched together Linux 3.4 + Xorg 6.9 ( xserver 1.12 )
+ Arch Linux + Legacy FGLRX, and everything else modern, and the
graphics card itself had no issues ( the installation was unstable
because recent version of mate doesn't work well with old version of
Xorg )
I strongly believe that it is a Kernel issue because the error messages
all appear in dmesg. I can't find any errors in Xorg.lorg.
A second, minor, issue that I have is that when I start the computer,
the mouse can't click most places on the screen. When I click, nothing
happens or the wrong thing is clicked. If I switch to a console and back
to X, the issue resolves itself. This issue *might* be related to the
main issue, but I do not have the technical skills to determine whether
or not it is the same issue.
My laptop runs with full disk encryption ( dm-crypt ).
Notes about reproducing :
I can reliably reproduce this. It can take up to 35 minutes to reproduce it
sometimes, but I can reproduce it without fail.
If you provide me with a test kernel to reproduce, please insure that
dm-crypt is supported so that I don't have to reinstall the entire O/S.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: david 1342 F.... pulseaudio
/dev/snd/controlC1: david 1342 F.... pulseaudio
Date: Sat Oct 17 09:31:56 2015
HibernationDevice: RESUME=UUID=86c5a3d9-cb5c-4bcb-9d9d-a61d6e9a356f
InstallationDate: Installed on 2015-10-13 (4 days ago)
InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
MachineType: Hewlett-Packard HP EliteBook 8530p
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcEnviron:
LANGUAGE=en_CA:en
TERM=xterm
PATH=(custom, no user)
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic
root=/dev/mapper/ubuntu--mate--vg-root ro radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/10/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PDV Ver. F.09
dmi.board.name: 30E7
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 90.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68PDVVer.F.09:bd03/10/2009:svnHewlett-Packard:pnHPEliteBook8530p:pvrF.09:rvnHewlett-Packard:rn30E7:rvrKBCVersion90.21:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8530p
dmi.product.version: F.09
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug dpm radeon vivid
** Attachment added: "Full dmesg from boot to GUI lockup"
https://bugs.launchpad.net/bugs/1507150/+attachment/4497930/+files/dmesg.log
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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1507150
Title:
[all variants] - Radeon HD3650 - radeon.dpm=1 - ring 0 stalled for
more than 10
Status in linux package in Ubuntu:
Confirmed
Bug description:
When the screen saver is left running for a few minutes, the computer
locks up.
1 out of 2 times, I have to do a hard reset ( hold power button for 30
seconds or disconnect power/battery. )
1 out of 4 times, I can reset the computer using the magic sysrq (
Raising elephants... )
1 out of 4 times, I can switch to a console ( CTRL+ALT+F1 ). The GUI
can not be recovered, it remains frozen. The last time I managed to
switch to a console, I managed to capture dmesg and xorg.
Messages like this are seen in dmesg after it has locked up:
[ 2077.860355] radeon 0000:01:00.0: ring 0 stalled for more than 12488msec
[ 2077.860371] radeon 0000:01:00.0: GPU lockup (current fence id
0x00000000000184c0 last fence id 0x000000000001864c on ring 0)
[ 2077.860997] [drm:r600_ib_test [radeon]] *ERROR* radeon: fence wait failed
(-35).
[ 2077.861067] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed
testing IB on GFX ring (-35).
Notes :
This problem is easily reproducible on a HP 8530p with a n [AMD/ATI]
RV635/M86 [Mobility Radeon HD 3650].
This bug affects all versions of Ubuntu/Kubuntu/Ubuntu-mate/Xubuntu
since Ubuntu 11.04.
On Ubuntu 10.04, the issue does not occur because I can use the non-
open source fglrx-legacy driver.
When using the open source 'radeon' kernel module to run the Mobility
HD 3650 device, the driver locks up frequently. The behaviour varies
slightly from version to version, but the following description will
be the behaviour in Ubuntu-Mate 15.04.
The issue only occurs when 'radeon.dpm=1' is passed as a kernel
parameter. This option is needed otherwise the card runs really hot
and drains my laptop battery and burns my legs if the laptop is on my
legs.
It's not a hardware issue, it's a driver issue. Why? Because I tested
using Ubuntu 10.04 + Legacy FGLRX, and the graphics card works fine
without issue. I patched together Linux 3.4 + Xorg 6.9 ( xserver 1.12
) + Arch Linux + Legacy FGLRX, and everything else modern, and the
graphics card itself had no issues ( the installation was unstable
because recent version of mate doesn't work well with old version of
Xorg )
I strongly believe that it is a Kernel issue because the error
messages all appear in dmesg. I can't find any errors in Xorg.lorg.
A second, minor, issue that I have is that when I start the computer,
the mouse can't click most places on the screen. When I click, nothing
happens or the wrong thing is clicked. If I switch to a console and
back to X, the issue resolves itself. This issue *might* be related to
the main issue, but I do not have the technical skills to determine
whether or not it is the same issue.
My laptop runs with full disk encryption ( dm-crypt ).
Notes about reproducing :
I can reliably reproduce this. It can take up to 35 minutes to reproduce it
sometimes, but I can reproduce it without fail.
If you provide me with a test kernel to reproduce, please insure that
dm-crypt is supported so that I don't have to reinstall the entire
O/S.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: david 1342 F.... pulseaudio
/dev/snd/controlC1: david 1342 F.... pulseaudio
Date: Sat Oct 17 09:31:56 2015
HibernationDevice: RESUME=UUID=86c5a3d9-cb5c-4bcb-9d9d-a61d6e9a356f
InstallationDate: Installed on 2015-10-13 (4 days ago)
InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Release amd64
(20150422.1)
MachineType: Hewlett-Packard HP EliteBook 8530p
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcEnviron:
LANGUAGE=en_CA:en
TERM=xterm
PATH=(custom, no user)
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic
root=/dev/mapper/ubuntu--mate--vg-root ro radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/10/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PDV Ver. F.09
dmi.board.name: 30E7
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 90.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68PDVVer.F.09:bd03/10/2009:svnHewlett-Packard:pnHPEliteBook8530p:pvrF.09:rvnHewlett-Packard:rn30E7:rvrKBCVersion90.21:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8530p
dmi.product.version: F.09
dmi.sys.vendor: Hewlett-Packard
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