apport information ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed
** Tags added: apport-collected ** Description changed: After upgrade dist 12.04 lts to 14.04 lts on my laptop sony vaio pcg- 71c12v doesnt working bluetooth. misery@buriedalive:~$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 14.04.3 LTS Release: 14.04 Codename: trusty --- misery@buriedalive:~$ uname -r 3.19.0-31-generic --- misery@buriedalive:~$ lsusb Bus 002 Device 003: ID 064e:a21b Suyin Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 004: ID 0bc2:a013 Seagate RSS LLC Bus 001 Device 002: ID 0bc2:a013 Seagate RSS LLC Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 04b4:0060 Cypress Semiconductor Corp. Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- misery@buriedalive:~$ hciconfig hci0: Type: BR/EDR Bus: USB BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0 DOWN RX bytes:0 acl:0 sco:0 events:0 errors:0 TX bytes:3 acl:0 sco:0 commands:1 errors:0 --- misery@buriedalive:~$ lsmod |grep blue bluetooth 491520 12 bnep,btusb,rfcomm --- misery@buriedalive:~$ lspci 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Complex 00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320] 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler HDMI Audio 00:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port 00:05.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port 00:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port 00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] (rev 40) 00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 42) 00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40) 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller (rev 40) 00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (rev 40) 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 0 (rev 43) 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 1 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 2 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 3 00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 4 00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 6 00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 5 00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 7 01:00.0 Ethernet controller: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet (rev c0) 02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01) 03:00.0 Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) (rev 01) --- misery@buriedalive:~$ rfkill list 0: sony-wifi: Wireless LAN Soft blocked: no Hard blocked: no 1: sony-bluetooth: Bluetooth Soft blocked: no Hard blocked: no 2: hci0: Bluetooth Soft blocked: no Hard blocked: no 3: phy0: Wireless LAN Soft blocked: no Hard blocked: no --- misery@buriedalive:~$ dmesg | grep -i blue [ 16.692024] Bluetooth: Core ver 2.20 [ 16.692071] Bluetooth: HCI device and connection manager initialized [ 16.692081] Bluetooth: HCI socket layer initialized [ 16.692087] Bluetooth: L2CAP socket layer initialized [ 16.692100] Bluetooth: SCO socket layer initialized [ 18.062977] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 18.062987] Bluetooth: BNEP filters: protocol multicast [ 18.062998] Bluetooth: BNEP socket layer initialized [ 18.079749] Bluetooth: RFCOMM TTY layer initialized [ 18.079775] Bluetooth: RFCOMM socket layer initialized [ 18.079790] Bluetooth: RFCOMM ver 1.11 --- misery@buriedalive:~$ sudo aptitude show bluedevil [sudo] password for misery: Package: bluedevil State: installed Automatically installed: no Version: 2.0~rc1really1.3.2-0ubuntu1 Priority: optional Section: universe/net Maintainer: Kubuntu Developers <kubuntu-de...@lists.ubuntu.com> Architecture: amd64 Uncompressed Size: 2,657 k Depends: kde-runtime, libbluedevil1 (>= 2.0~rc1really1.9.4), libc6 (>= 2.14), libkdecore5 (>= 4:4.4.4-2~), libkdeui5 (>= 4:4.7.0), libkfile4 (>= 4:4.4), libkio5 (>= 4:4.5.85), libqt4-dbus (>= 4:4.6.1), libqtcore4 (>= 4:4.7.0~beta1), libqtgui4 (>= 4:4.8.0), libstdc++6 (>= 4.2.1), bluez, obexd-client, obex-data-server Suggests: pulseaudio-module-bluetooth | bluez-alsa Conflicts: bluedevil Description: KDE Bluetooth stack BlueDevil is a set of components which integrate Bluetooth in KDE. --- misery@buriedalive:~$ kde4-config --version Qt: 4.8.6 KDE Development Platform: 4.14.2 kde4-config: 1.0 --- Well, what can I do to turn up my Bluetooth adapter? How fix this problem? Any solutions + --- + ApportVersion: 2.14.1-0ubuntu3.16 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: misery 2362 F.... pulseaudio + /dev/snd/controlC0: misery 2362 F.... pulseaudio + CurrentDesktop: KDE + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=b0ba0901-2e9a-4e15-b01b-2df6cd233d75 + MachineType: Sony Corporation VPCEL2S1R + Package: linux (not installed) + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-31-generic root=UUID=157dcbc9-22a3-430b-8403-3145c615959a ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7 + RelatedPackageVersions: + linux-restricted-modules-3.19.0-31-generic N/A + linux-backports-modules-3.19.0-31-generic N/A + linux-firmware 1.127.15 + Tags: trusty + Uname: Linux 3.19.0-31-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip libvirtd lpadmin netdev plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/13/2011 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: R0160E3 + dmi.board.asset.tag: N/A + dmi.board.name: VAIO + dmi.board.vendor: Sony Corporation + dmi.board.version: N/A + dmi.chassis.asset.tag: N/A + dmi.chassis.type: 10 + dmi.chassis.vendor: Sony Corporation + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnInsydeCorp.:bvrR0160E3:bd06/13/2011:svnSonyCorporation:pnVPCEL2S1R:pvrC90297YQ:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: + dmi.product.name: VPCEL2S1R + dmi.product.version: C90297YQ + dmi.sys.vendor: Sony Corporation ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1508799/+attachment/4502346/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1508799 Title: No BLUETOOTH adapters have been found on laptop sony vaio pcg-71c12v Status in linux package in Ubuntu: Confirmed Bug description: After upgrade dist 12.04 lts to 14.04 lts on my laptop sony vaio pcg- 71c12v doesnt working bluetooth. misery@buriedalive:~$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 14.04.3 LTS Release: 14.04 Codename: trusty --- misery@buriedalive:~$ uname -r 3.19.0-31-generic --- misery@buriedalive:~$ lsusb Bus 002 Device 003: ID 064e:a21b Suyin Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 004: ID 0bc2:a013 Seagate RSS LLC Bus 001 Device 002: ID 0bc2:a013 Seagate RSS LLC Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 04b4:0060 Cypress Semiconductor Corp. Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- misery@buriedalive:~$ hciconfig hci0: Type: BR/EDR Bus: USB BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0 DOWN RX bytes:0 acl:0 sco:0 events:0 errors:0 TX bytes:3 acl:0 sco:0 commands:1 errors:0 --- misery@buriedalive:~$ lsmod |grep blue bluetooth 491520 12 bnep,btusb,rfcomm --- misery@buriedalive:~$ lspci 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Complex 00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320] 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler HDMI Audio 00:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port 00:05.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port 00:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port 00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] (rev 40) 00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 42) 00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40) 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller (rev 40) 00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (rev 40) 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 0 (rev 43) 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 1 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 2 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 3 00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 4 00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 6 00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 5 00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 7 01:00.0 Ethernet controller: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet (rev c0) 02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01) 03:00.0 Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) (rev 01) --- misery@buriedalive:~$ rfkill list 0: sony-wifi: Wireless LAN Soft blocked: no Hard blocked: no 1: sony-bluetooth: Bluetooth Soft blocked: no Hard blocked: no 2: hci0: Bluetooth Soft blocked: no Hard blocked: no 3: phy0: Wireless LAN Soft blocked: no Hard blocked: no --- misery@buriedalive:~$ dmesg | grep -i blue [ 16.692024] Bluetooth: Core ver 2.20 [ 16.692071] Bluetooth: HCI device and connection manager initialized [ 16.692081] Bluetooth: HCI socket layer initialized [ 16.692087] Bluetooth: L2CAP socket layer initialized [ 16.692100] Bluetooth: SCO socket layer initialized [ 18.062977] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 18.062987] Bluetooth: BNEP filters: protocol multicast [ 18.062998] Bluetooth: BNEP socket layer initialized [ 18.079749] Bluetooth: RFCOMM TTY layer initialized [ 18.079775] Bluetooth: RFCOMM socket layer initialized [ 18.079790] Bluetooth: RFCOMM ver 1.11 --- misery@buriedalive:~$ sudo aptitude show bluedevil [sudo] password for misery: Package: bluedevil State: installed Automatically installed: no Version: 2.0~rc1really1.3.2-0ubuntu1 Priority: optional Section: universe/net Maintainer: Kubuntu Developers <kubuntu-de...@lists.ubuntu.com> Architecture: amd64 Uncompressed Size: 2,657 k Depends: kde-runtime, libbluedevil1 (>= 2.0~rc1really1.9.4), libc6 (>= 2.14), libkdecore5 (>= 4:4.4.4-2~), libkdeui5 (>= 4:4.7.0), libkfile4 (>= 4:4.4), libkio5 (>= 4:4.5.85), libqt4-dbus (>= 4:4.6.1), libqtcore4 (>= 4:4.7.0~beta1), libqtgui4 (>= 4:4.8.0), libstdc++6 (>= 4.2.1), bluez, obexd-client, obex-data-server Suggests: pulseaudio-module-bluetooth | bluez-alsa Conflicts: bluedevil Description: KDE Bluetooth stack BlueDevil is a set of components which integrate Bluetooth in KDE. --- misery@buriedalive:~$ kde4-config --version Qt: 4.8.6 KDE Development Platform: 4.14.2 kde4-config: 1.0 --- Well, what can I do to turn up my Bluetooth adapter? How fix this problem? Any solutions --- ApportVersion: 2.14.1-0ubuntu3.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: misery 2362 F.... pulseaudio /dev/snd/controlC0: misery 2362 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=b0ba0901-2e9a-4e15-b01b-2df6cd233d75 MachineType: Sony Corporation VPCEL2S1R Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-31-generic root=UUID=157dcbc9-22a3-430b-8403-3145c615959a ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7 RelatedPackageVersions: linux-restricted-modules-3.19.0-31-generic N/A linux-backports-modules-3.19.0-31-generic N/A linux-firmware 1.127.15 Tags: trusty Uname: Linux 3.19.0-31-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirtd lpadmin netdev plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2011 dmi.bios.vendor: Insyde Corp. dmi.bios.version: R0160E3 dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnInsydeCorp.:bvrR0160E3:bd06/13/2011:svnSonyCorporation:pnVPCEL2S1R:pvrC90297YQ:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: VPCEL2S1R dmi.product.version: C90297YQ dmi.sys.vendor: Sony Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508799/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp