I downloaded the following: linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb I installed them with sudo dpkg -i linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb and got an error like in error-both.txt. I tried to install just the header and got an error like in error-header.txt. I tried installing them again and got the same thing. I rebooted and didn't catch the grub menu. Neither the laptops keyboard nor the touchpad worked. I plugged in an external keyboard and that worked. I edited /etc/defaults/grub to show the grub menu. I rebooted and picked the 4.3.0-040300-generic... kernel from the grub menu. Now I'm in 4.3.0-040300-generic and the keyboard works but not the touchpad is not responsive at all. $ uname -r 4.3.0-040300-generic Were the errors misleading and the kernel installed correctly? Did I download the correct kernel? Was this the latest kernel? Do I test any more kernels or just add the tags as per your previous instructions?
Thank you for your help! ** Attachment added: "error.zip" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1513297/+attachment/4516302/+files/error.zip -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1513297 Title: XE500C12-K01US Samsung Chromebook 2 Ubuntu 14.04 touchpad not responsive Status in linux package in Ubuntu: Incomplete Bug description: The touchpad is not responsive at all. It worked fine with chomium os but not ubuntu. I'm totally willing to work with you guys to get this fixed. Ubuntu 14.04.3 LTS ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27 Uname: Linux 3.13.0-66-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.18 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Wed Nov 4 22:14:54 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation ValleyView Gen7 [8086:0f31] InstallationDate: Installed on 2015-11-04 (1 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 2232:1068 Bus 001 Device 005: ID 04e8:6863 Samsung Electronics Co., Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: GOOGLE Winky ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-66-generic root=UUID=ee476124-1af2-4cf8-8bd6-f0bcf555b924 ro acpi_backlight=vendor SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/19/2014 dmi.bios.vendor: coreboot dmi.chassis.type: 3 dmi.chassis.vendor: GOOGLE dmi.modalias: dmi:bvncoreboot:bvr:bd09/19/2014:svnGOOGLE:pnWinky:pvr1.0:cvnGOOGLE:ct3:cvr: dmi.product.name: Winky dmi.product.version: 1.0 dmi.sys.vendor: GOOGLE version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Wed Nov 4 19:45:44 2015 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 4188 vendor AUO xserver.version: 2:1.15.1-0ubuntu2.7 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1513297/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp