Should I have heard something regarding the upstream bug report? In other words, how can I tell if I did everything properly and it's in someone else's hands for now?
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1514310 Title: 0408:3003 Quanta Computer, Inc. Touchscreen Controller Detected But Doesn't Work Status in linux package in Ubuntu: Triaged Bug description: I purchased a touchscreen computer that uses a 0408:3003 Quanta Computer, Inc. optical multi-touch touchscreen controller but the touch feature does not work. I've updated the BIOS to the latest version. I've tried multiple kernels, drivers, distros and none fixed the issue or worked. The touchscreen works under Windows version 7 and up with without manually installing a driver. The touchscreen is detected and shows up when checking lsusb, xinput_calibrator, xinput --list, and dmesg -- all with no errors that I can see. In another bug for this controller user elmarikon suggested the following and it did eventually allow single touches to work but the fix is not persistent across reboots. xinput set-mode 13 RELATIVE xinput set-mode 13 ABSOLUTE sudo rmmod hid-multitouch sudo modprobe hid-multitouch Ubuntu Version (lsb_release -rd) Description: Ubuntu 15.10 Release: 15.10 Wily Kernel Version (cat /proc/version_signature) Ubuntu 4.2.0-17.21-generic 4.2.3 xinput --list ↳ Quanta Computer OpticalTouchScreen id=12 [slave pointer (2)] lsusb Bus 001 Device 005: ID 0408:3003 Quanta Computer, Inc. lsmod hid 118784 7 hid_multitouch,usbhid,hid_logitech_dj,hid_logitech_hidpp dmesg (most recent output after many attempts following elmarikon's "fix") input: Quanta Computer OpticalTouchScreen as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.0/0003:0408:3003.0007/input/input16 hid-multitouch 0003:0408:3003.0007: input,hiddev0,hidraw4: USB HID v1.10 Mouse [Quanta Computer OpticalTouchScreen] on usb-0000:00:1a.0-1.6/input0 hid-multitouch 0003:0408:3003.0007: usb_submit_urb(ctrl) failed: -1 hid-multitouch 0003:0408:3003.0007: usb_submit_urb(ctrl) failed: -1 ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-17-generic 4.2.0-17.21 ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3 Uname: Linux 4.2.0-17-generic x86_64 ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: portal 1106 F.... pulseaudio /dev/snd/controlC0: portal 1106 F.... pulseaudio CurrentDesktop: Unity Date: Sun Nov 8 23:34:40 2015 HibernationDevice: RESUME=UUID=72107d2b-667e-4e55-9eab-dfc18a940de3 InstallationDate: Installed on 2015-11-09 (0 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Gateway ZX6961 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=fc9edda2-408b-4a6d-8733-525acc239e95 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.2.0-17-generic N/A linux-backports-modules-4.2.0-17-generic N/A linux-firmware 1.149.2 RfKill: SourcePackage: linux StagingDrivers: r8712u UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P01-B3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: ZX6961 dmi.board.vendor: Gateway dmi.chassis.type: 13 dmi.chassis.vendor: Gateway dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-B3:bd07/22/2011:svnGateway:pnZX6961:pvr:rvnGateway:rnZX6961:rvr:cvnGateway:ct13:cvr: dmi.product.name: ZX6961 dmi.sys.vendor: Gateway To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514310/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
