This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1551357 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: trusty -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1551357 Title: Shell Gnome crash when primary display is HDMI and lock screen. Status in linux package in Ubuntu: Incomplete Bug description: Hi, I have the following issue: When the additional display (connected by HDMI) is the primary, after I blocked session the Gnome Shell is broken. I need restart Gnome Shell and apply display configuration for establish the initial configuration. When Gnome Shell is broked, the extension Panel-Docklet (v18) didn't work correctly. If I only use the laptop display, the issue doesn't appear. In the syslog I can see this issue recursively: [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)! I'm not an linux expert and I don't know how I can see more logs. I can do screenshots and send it to you if it can help you. More system details: Toshiba Tecra Ubuntu: Distributor ID: Ubuntu Description: Ubuntu 14.04.4 LTS Release: 14.04 Codename: trusty Gnome: GNOME Shell 3.10.4 Uname: Linux guiu-ubuntu 3.19.0-51-generic #58~14.04.1-Ubuntu SMP Fri Feb 26 22:02:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux xrandr Screen 0: minimum 8 x 8, current 3520 x 1080, maximum 32767 x 32767 eDP1 connected 1600x900+0+0 (normal left inverted right x axis y axis) 309mm x 174mm 1600x900 60.0*+ 1440x900 59.9 1360x768 59.8 60.0 1152x864 60.0 1024x768 60.0 800x600 60.3 56.2 640x480 59.9 DP1 disconnected (normal left inverted right x axis y axis) DP2 disconnected (normal left inverted right x axis y axis) HDMI1 disconnected (normal left inverted right x axis y axis) HDMI2 connected primary 1920x1080+1600+0 (normal left inverted right x axis y axis) 477mm x 268mm 1920x1080 60.0*+ 1600x900 60.0 1280x1024 75.0 60.0 1152x864 75.0 1024x768 75.1 60.0 800x600 75.0 60.3 640x480 75.0 60.0 720x400 70.1 VIRTUAL1 disconnected (normal left inverted right x axis y axis) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1551357/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp