Wpierrick, thank you for reporting this and helping make Ubuntu better.
In order to allow additional upstream developers to examine the issue, at your
earliest convenience, could you please test the latest upstream kernel
available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please
keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was
released upstream.
4) Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.
If the latest kernel did not allow you to test to the issue (ex. you couldn't
boot into the OS) please make a comment in your report about this, and continue
to test the next most recent kernel version until you can test to the issue.
Once you've tested the upstream kernel, please comment on which kernel version
specifically you tested. If this issue is fixed in the mainline kernel, please
add the following tags by clicking on the yellow circle with a black pencil
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Also, you don't need to apport-collect further unless specifically
requested to do so.
Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags added: latest-bios-1.02
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1549515
Title:
Touchpad not recognized
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello everybody,
Not sure if it's the right place but I'd like to report a bug.
I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently
by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized
at all. I have to use a mouse.
I am using Ubuntu 15.10.
Results of xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Sleep Button id=8 [slave
keyboard (3)]
↳ HD WebCam id=10 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave
keyboard (3)]
↳ Acer WMI hotkeys id=12 [slave
keyboard (3)]
Probably a Kernel issue...
If anyone interested, the WIFI card is not recognized as well, but I
solved that by downloading a new version of QCA6174 and remplacing the
folder in /lib/firmware/ath10k/
Many thanks.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pierrick 1498 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01
InstallationDate: Installed on 2016-02-22 (2 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire V3-372
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed
root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-30-generic N/A
linux-backports-modules-4.2.0-30-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/19/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire V3-372
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire V3-372
dmi.product.version: V1.02
dmi.sys.vendor: Acer
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