apport information ** Attachment added: "UdevLog.txt" https://bugs.launchpad.net/bugs/1583288/+attachment/4675424/+files/UdevLog.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1583288 Title: Realtek Wifi card rtl8723be [10ec:b723] WiFi not available Status in linux package in Ubuntu: Incomplete Bug description: I am here on a HP Pavilion Laptop with beatsaudio. No Model Number - nothing.But I have this problem on other HP (455) Notebooks too. OS tried: OpenSuse / Kubuntu / Linux Mint Mate (card does not work out of the box / no scanning) The Wifi card is: (in Germany!) -------------------------------------- lspci -nn | grep -iA2 net 02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723] -------------------------------------- I am now under kernel: 4.4.0-21-generic I installed the newest kernel because in some threads people said the card woule be available in the newest kernel. But this was not the case. I mean the card is there but does not scan nor see any wifi networks. ------------------------------------- Before I tried everything I could find to get my wifi running but I do not even see one spot. So no connection at all. I even cloned git and compiled the driver - the compiling and installation worked fine. I tried the old and the new driver. By the way the BT seems to be fine - although I have not checked cause I do not need BT. --------------------------------------------- Here is what I tried: rfkill list all; hciconfig -a 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no hci0: Type: BR/EDR Bus: USB BD Address: 2C:33:7A:3F:E4:3E ACL MTU: 820:8 SCO MTU: 255:16 UP RUNNING PSCAN RX bytes:1327 acl:0 sco:0 events:139 errors:0 TX bytes:25058 acl:0 sco:0 commands:139 errors:0 Features: 0xff 0xff 0xff 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH HOLD SNIFF PARK Link mode: SLAVE ACCEPT Name: 'mint-0' Class: 0x740100 Service Classes: Rendering, Object Transfer, Audio, Telephony Device Class: Computer, Uncategorized HCI Version: 4.0 (0x6) Revision: 0xe2f LMP Version: 4.0 (0x6) Subversion: 0x9f73 Manufacturer: Realtek Semiconductor Corporation (93) ------------------------------------- I added the options sugested in rtl8723be.conf options rtl8723be fwlps=0 swlps=0 But this did not help either. -------------------------------------- lsmod reports: rfcomm 69632 12 rtl8723be 139264 0 btcoexist 180224 1 rtl8723be rtl_pci 40960 1 rtl8723be rtlwifi 98304 3 btcoexist,rtl_pci,rtl8723be hp_wmi 16384 0 mac80211 733184 3 rtl_pci,rtlwifi,rtl8723be sparse_keymap 16384 1 hp_wmi kvm 532480 0 irqbypass 16384 1 kvm btusb 45056 0 crct10dif_pclmul 16384 0 btrtl 16384 1 btusb btbcm 16384 1 btusb ... ------------------------------------------------------- dmesg | grep rtl reports: [ 8.982260] Bluetooth: hci0: rtl: examining hci_ver=06 hci_rev=000b lmp_ver=06 lmp_subver=8723 [ 8.982262] Bluetooth: hci0: rtl: loading rtl_bt/rtl8723b_fw.bin [ 9.064265] rtlwifi: module verification failed: signature and/or required key missing - tainting kernel [ 9.403770] Using firmware rtlwifi/rtl8723befw.bin [ 9.404023] rtlwifi: channel plan 0x20 [ 9.404027] rtlwifi: country code 11 [ 9.422483] ieee80211 phy0: Selected rate control algorithm 'rtl_rc' [ 9.423458] rtlwifi: wireless switch is on -------------------------------------------------------- modinfo rtl8723be filename: /lib/modules/4.4.0-21-generic/kernel/drivers/net/wireless/realtek/rtlwifi/rtl8723be/rtl8723be.ko firmware: rtlwifi/rtl8723befw.bin description: Realtek 8723BE 802.11n PCI wireless license: GPL author: Realtek WlanFAE <wlan...@realtek.com> author: PageHe <page...@realsil.com.cn> srcversion: 00619764255210776FAB54D alias: pci:v000010ECd0000B723sv*sd*bc*sc*i* depends: rtlwifi,rtl_pci,btcoexist,mac80211 vermagic: 4.4.0-21-generic SMP mod_unload modversions parm: swlps:bool parm: swenc:using hardware crypto (default 0 [hardware]) (bool) parm: ips:using no link power save (default 1 is open) (bool) parm: fwlps:using linked fw control power save (default 1 is open) (bool) parm: msi:Set to 1 to use MSI interrupts mode (default 0) (bool) parm: debug:Set debug level (0-5) (default 0) (int) parm: disable_watchdog:Set to 1 to disable the watchdog (default 0) (bool) parm: ant_sel:Set to 1 or 2 to force antenna number (default 0) (int) --------------------------------------------------------- sudo iwlist scan wlan0 No scan results --------------------------------------------------------- sudo iwconfig eth0 no wireless extensions. wlan0 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm Retry short limit:7 RTS thr=2347 B Fragment thr:off Encryption key:off Power Management:off lo no wireless extensions. ---------------------------------------------------------- sudo ifconfig wlan0 down sudo ifconfig wlan0 up without errors. ---------------------------------------------------------- In my disappointment I tried this: From https://bugzilla.kernel.org/show_bug.cgi?id=83641#c1 "There is a new version of this driver at GitHub. You will need to have the package with the kernel headers installed. git clone http://github.com/lwfinger/rtlwifi_new.git cd rtlwifi_new make sudo make install This version of the driver will be submitted for inclusion in kernel 3.18. I ran it for 39 hours with no disconnects." --------------------------------- no errors but no change. --------------------------------- Checked this link: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1240940 --------------------------------- Then I tried several params and finally this worked somehow. sudo modprobe -rv rtl8723be sudo modprobe -v rtl8723be msi=1 I now was able to see wifi networks - hoorayyyy!! :) --------------------------------------------------------- I then tried to connect to my network - but failed. I am sitting 1 m next to my router. ----------------------------------------------------------- dmesg: [ 2027.454666] AMD-Vi: Event logged [INVALID_DEVICE_REQUEST device=00:00.1 address=0x000000fdf8080020 flags=0x0a00] [ 2027.464903] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 2051.922688] cfg80211: World regulatory domain updated: [ 2051.922698] cfg80211: DFS Master region: unset [ 2051.922701] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time) [ 2051.922709] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A) [ 2051.922714] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A) [ 2051.922719] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm), (N/A) [ 2051.922723] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A) [ 2051.922727] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A) [ 2051.963665] Using firmware rtlwifi/rtl8723befw.bin [ 2051.963841] rtlwifi: channel plan 0x20 [ 2051.963845] rtlwifi: country code 11 [ 2051.965731] ieee80211 phy0: Selected rate control algorithm 'rtl_rc' [ 2051.966606] rtlwifi: wireless switch is on [ 2052.401828] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 2221.380867] r8169 0000:03:00.0 eth0: link down [ 2229.644057] systemd-hostnamed[3082]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname! [ 2254.504927] wlan0: authenticate with 58:7f:66:65:73:6c [ 2254.933657] wlan0: send auth to 58:7f:66:65:73:6c (try 1/3) [ 2256.065621] wlan0: send auth to 58:7f:66:65:73:6c (try 2/3) [ 2257.065727] wlan0: send auth to 58:7f:66:65:73:6c (try 3/3) [ 2258.089758] wlan0: authentication with 58:7f:66:65:73:6c timed out --------------------------------------- WORKAROUND: I changed region to Germany: echo 'KERNEL=="regulatory*", ACTION=="change", SUBSYSTEM=="platform", RUN+="/sbin/iw reg set DE"' | sudo tee /etc/udev/rules.d/regulatory.rules and then I was able to connect. My options are now: options rtl8723be fwlps=0 swlps=0 msi=1 Now it runs perfectly! Thanks to all!! --- ApportVersion: 2.14.1-0ubuntu3.20 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: manu 2190 F.... pulseaudio /dev/snd/controlC0: manu 2190 F.... pulseaudio CurrentDesktop: MATE DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=22d6e684-67c6-4dc5-a236-967f627153c3 InstallationDate: Installed on 2016-05-04 (29 days ago) InstallationMedia: Linux Mint 17.3 "Rosa" - Release amd64 20151128 MachineType: Hewlett-Packard HP Pavilion 17 Notebook PC Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=d4bd09f7-4980-4c94-8560-07cdc4e36ee4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-21.37~14.04.1-generic 4.4.6 RelatedPackageVersions: linux-restricted-modules-4.4.0-21-generic N/A linux-backports-modules-4.4.0-21-generic N/A linux-firmware 1.144+ar3012 Tags: rosa Uname: Linux 4.4.0-21-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/21/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 2265 dmi.board.vendor: Hewlett-Packard dmi.board.version: 72.35 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.33:bd11/21/2014:svnHewlett-Packard:pnHPPavilion17NotebookPC:pvr097B120000005F00000600080:rvnHewlett-Packard:rn2265:rvr72.35:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion 17 Notebook PC dmi.product.version: 097B120000005F00000600080 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1583288/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp