This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1589756 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1589756 Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all Status in linux package in Ubuntu: Incomplete Bug description: I don't have any audio output through the laptop's internal speakers but I get audio fine if I plug in external speakers. I can get audio working briefly by running sudo hda-verb /dev/snd/hwC0D0 0x1f SET_POWER_STATE 0 as suggested at http://lkml.iu.edu/hypermail/linux/kernel/1301.1/02917.html but it doesn't last very long before the audio turns off again. ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10 Uname: Linux 4.4.0-23-generic x86_64 ApportVersion: 2.20.1-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio /dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio /dev/snd/controlC0: jeremy 2493 F.... pulseaudio CurrentDesktop: GNOME Date: Mon Jun 6 21:49:33 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2016-04-09 (58 days ago) InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio /dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio /dev/snd/controlC0: gdm 2175 F.... pulseaudio jeremy 2493 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/26/2012 dmi.bios.vendor: INSYDE dmi.bios.version: 2.60 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: Intel Corp. dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-05R02G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite L745 dmi.product.version: PSK0YU-05R02G dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589756/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp