This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1598457 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1598457 Title: ubuntu does not power off when the laptop is plugged in Status in linux package in Ubuntu: Incomplete Bug description: Whenever my laptop (HP pavilion 15) is plugged in and when I try to shutdown or hibernate, the system stops the process somewhere in the middle and stays in the plymouth logo. Hard drive is stopped, fan is in working, power and wifi indicator light are glowing. Suspend and resume work both without any problems. When my laptop is not plugged in, the system is shutdown or hibernate correctly. OS: All ubuntu OS and its derivatives (ubuntu 14.04,...,16.04, Linux mint, Elementary OS) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1598457/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp