This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1617897 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1617897 Title: ubuntu 16.04 bluetooth can't work Status in linux package in Ubuntu: Incomplete Bug description: my bluetooth can't work on 16.04, and I can't find any bluetooth devices OS version: ubuntu 16.04 kernel version: Ubuntu 4.4.0-36.55-generic 4.4.16 lspci -vnvn 04:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lenovo QCA9565 / AR9565 Wireless Network Adapter [17aa:3026] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 32 bytes Interrupt: pin A routed to IRQ 18 Region 0: Memory at f7200000 (64-bit, non-prefetchable) [size=512K] Expansion ROM at f7280000 [disabled] [size=64K] Capabilities: [40] Power Management version 2 Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+) Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+ Address: 0000000000000000 Data: 0000 Masking: 00000000 Pending: 00000000 Capabilities: [70] Express (v2) Endpoint, MSI 00 DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s unlimited, L1 <64us ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- MaxPayload 128 bytes, MaxReadReq 512 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend- LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <4us, L1 <64us ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp- LnkCtl: ASPM L0s L1 Enabled; RCB 64 bytes Disabled- CommClk+ ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt- DevCap2: Completion Timeout: Not Supported, TimeoutDis+, LTR-, OBFF Not Supported DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis- Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1- EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest- Capabilities: [100 v1] Advanced Error Reporting UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol- CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr- CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+ AERCap: First Error Pointer: 00, GenCap- CGenEn- ChkCap- ChkEn- Capabilities: [140 v1] Virtual Channel Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 Arb: Fixed- WRR32- WRR64- WRR128- Ctrl: ArbSelect=Fixed Status: InProgress- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01 Status: NegoPending- InProgress- Capabilities: [160 v1] Device Serial Number 00-00-00-00-00-00-00-00 Kernel driver in use: ath9k Kernel modules: ath9k rfkill list all0: phy0: Wireless LAN Soft blocked: no Hard blocked: no root@kylin:~# modprobe -r ath9k root@kylin:~# modprobe ath9k btcoex_enable=1 root@kylin:~# dmesg [10360.713793] ath9k: ath9k: Driver unloaded [10371.944735] cfg80211: World regulatory domain updated: [10371.944741] cfg80211: DFS Master region: unset [10371.944744] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time) [10371.944748] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A) [10371.944751] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A) [10371.944753] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm), (N/A) [10371.944757] cfg80211: (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (N/A) [10371.944760] cfg80211: (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (0 s) [10371.944762] cfg80211: (5490000 KHz - 5730000 KHz @ 160000 KHz), (N/A, 2000 mBm), (0 s) [10371.944765] cfg80211: (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm), (N/A) [10371.944768] cfg80211: (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm), (N/A) [10371.980340] ath: phy0: WB335 2-ANT card detected [10371.980346] ath: phy0: Set BT/WLAN RX diversity capability [10371.989226] ath: phy0: Enable LNA combining [10371.991578] ath: phy0: ASPM enabled: 0x43 [10371.991581] ath: EEPROM regdomain: 0x65 [10371.991582] ath: EEPROM indicates we should expect a direct regpair map [10371.991585] ath: Country alpha2 being used: 00 [10371.991586] ath: Regpair used: 0x65 [10371.992324] ieee80211 phy0: Selected rate control algorithm 'minstrel_ht' [10371.996969] ath9k 0000:04:00.0 wlp4s0: renamed from wlan0 [10371.997394] ieee80211 phy0: Atheros AR9565 Rev:1 mem=0xffffc90001f00000, irq=18 [10372.027978] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready [10372.042470] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready [10372.088335] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1617897/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp