crystal, could you please provide the full computer manufacturer and model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)?
** Description changed: my bluetooth can't work on 16.04, and I can't find any bluetooth devices - OS version: - ubuntu 16.04 - - kernel version: - Ubuntu 4.4.0-36.55-generic 4.4.16 - - lspci -vnvn - 04:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) - Subsystem: Lenovo QCA9565 / AR9565 Wireless Network Adapter [17aa:3026] - Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- - Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0, Cache Line Size: 32 bytes - Interrupt: pin A routed to IRQ 18 - Region 0: Memory at f7200000 (64-bit, non-prefetchable) [size=512K] - Expansion ROM at f7280000 [disabled] [size=64K] - Capabilities: [40] Power Management version 2 - Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+) - Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- - Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+ - Address: 0000000000000000 Data: 0000 - Masking: 00000000 Pending: 00000000 - Capabilities: [70] Express (v2) Endpoint, MSI 00 - DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s unlimited, L1 <64us - ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset- - DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- - RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- - MaxPayload 128 bytes, MaxReadReq 512 bytes - DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend- - LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <4us, L1 <64us - ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp- - LnkCtl: ASPM L0s L1 Enabled; RCB 64 bytes Disabled- CommClk+ - ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- - LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt- - DevCap2: Completion Timeout: Not Supported, TimeoutDis+, LTR-, OBFF Not Supported - DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled - LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis- - Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- - Compliance De-emphasis: -6dB - LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1- - EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest- - Capabilities: [100 v1] Advanced Error Reporting - UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- - UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- - UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol- - CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr- - CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+ - AERCap: First Error Pointer: 00, GenCap- CGenEn- ChkCap- ChkEn- - Capabilities: [140 v1] Virtual Channel - Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 - Arb: Fixed- WRR32- WRR64- WRR128- - Ctrl: ArbSelect=Fixed - Status: InProgress- - VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- - Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256- - Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01 - Status: NegoPending- InProgress- - Capabilities: [160 v1] Device Serial Number 00-00-00-00-00-00-00-00 - Kernel driver in use: ath9k - Kernel modules: ath9k rfkill list all0: phy0: Wireless LAN Soft blocked: no Hard blocked: no root@kylin:~# modprobe -r ath9k root@kylin:~# modprobe ath9k btcoex_enable=1 root@kylin:~# dmesg [10360.713793] ath9k: ath9k: Driver unloaded [10371.944735] cfg80211: World regulatory domain updated: [10371.944741] cfg80211: DFS Master region: unset [10371.944744] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time) [10371.944748] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A) [10371.944751] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A) [10371.944753] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm), (N/A) [10371.944757] cfg80211: (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (N/A) [10371.944760] cfg80211: (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (0 s) [10371.944762] cfg80211: (5490000 KHz - 5730000 KHz @ 160000 KHz), (N/A, 2000 mBm), (0 s) [10371.944765] cfg80211: (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm), (N/A) [10371.944768] cfg80211: (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm), (N/A) [10371.980340] ath: phy0: WB335 2-ANT card detected [10371.980346] ath: phy0: Set BT/WLAN RX diversity capability [10371.989226] ath: phy0: Enable LNA combining [10371.991578] ath: phy0: ASPM enabled: 0x43 [10371.991581] ath: EEPROM regdomain: 0x65 [10371.991582] ath: EEPROM indicates we should expect a direct regpair map [10371.991585] ath: Country alpha2 being used: 00 [10371.991586] ath: Regpair used: 0x65 [10371.992324] ieee80211 phy0: Selected rate control algorithm 'minstrel_ht' [10371.996969] ath9k 0000:04:00.0 wlp4s0: renamed from wlan0 [10371.997394] ieee80211 phy0: Atheros AR9565 Rev:1 mem=0xffffc90001f00000, irq=18 [10372.027978] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready [10372.042470] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready [10372.088335] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kylin 3640 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=e91d15d7-342e-4356-a805-54c2c2098abc InstallationDate: Installed on 2016-08-29 (0 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: LENOVO R2000T-I Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=f113e79a-a0b7-4f7a-84c0-b5644ae40e63 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware 1.157.3 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: xenial Uname: Linux 4.4.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/12/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: IV35R019 0.19 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: RN1402 dmi.board.vendor: LENOVO dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrIV35R0190.19:bd08/12/2015:svnLENOVO:pnR2000T-I:pvrTobefilledbyO.E.M.:rvnLENOVO:rnRN1402:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: R2000T-I dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: LENOVO ** Tags added: kernel-bug-exists-upstream-4.8-rc3 ** Summary changed: - ubuntu 16.04 bluetooth can't work kernel-bug-exists-upstream + Ubuntu 16.04 bluetooth doesn't work -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1617897 Title: Ubuntu 16.04 bluetooth doesn't work Status in linux package in Ubuntu: Incomplete Bug description: my bluetooth can't work on 16.04, and I can't find any bluetooth devices rfkill list all0: phy0: Wireless LAN Soft blocked: no Hard blocked: no root@kylin:~# modprobe -r ath9k root@kylin:~# modprobe ath9k btcoex_enable=1 root@kylin:~# dmesg [10360.713793] ath9k: ath9k: Driver unloaded [10371.944735] cfg80211: World regulatory domain updated: [10371.944741] cfg80211: DFS Master region: unset [10371.944744] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time) [10371.944748] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A) [10371.944751] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A) [10371.944753] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm), (N/A) [10371.944757] cfg80211: (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (N/A) [10371.944760] cfg80211: (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (0 s) [10371.944762] cfg80211: (5490000 KHz - 5730000 KHz @ 160000 KHz), (N/A, 2000 mBm), (0 s) [10371.944765] cfg80211: (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm), (N/A) [10371.944768] cfg80211: (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm), (N/A) [10371.980340] ath: phy0: WB335 2-ANT card detected [10371.980346] ath: phy0: Set BT/WLAN RX diversity capability [10371.989226] ath: phy0: Enable LNA combining [10371.991578] ath: phy0: ASPM enabled: 0x43 [10371.991581] ath: EEPROM regdomain: 0x65 [10371.991582] ath: EEPROM indicates we should expect a direct regpair map [10371.991585] ath: Country alpha2 being used: 00 [10371.991586] ath: Regpair used: 0x65 [10371.992324] ieee80211 phy0: Selected rate control algorithm 'minstrel_ht' [10371.996969] ath9k 0000:04:00.0 wlp4s0: renamed from wlan0 [10371.997394] ieee80211 phy0: Atheros AR9565 Rev:1 mem=0xffffc90001f00000, irq=18 [10372.027978] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready [10372.042470] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready [10372.088335] IPv6: ADDRCONF(NETDEV_UP): wlp4s0: link is not ready --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kylin 3640 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=e91d15d7-342e-4356-a805-54c2c2098abc InstallationDate: Installed on 2016-08-29 (0 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: LENOVO R2000T-I Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=f113e79a-a0b7-4f7a-84c0-b5644ae40e63 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware 1.157.3 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: xenial Uname: Linux 4.4.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/12/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: IV35R019 0.19 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: RN1402 dmi.board.vendor: LENOVO dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrIV35R0190.19:bd08/12/2015:svnLENOVO:pnR2000T-I:pvrTobefilledbyO.E.M.:rvnLENOVO:rnRN1402:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: R2000T-I dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1617897/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp