Aidan Hodge, the issue you are reporting is an upstream one. Could you
please report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing
list (TO: Dmitry Torokhov CC linux-input)?
Please provide a direct URL to your post to the mailing list when it
becomes available so that it may be tracked.
Thank you for your help.
** Tags removed: bios-outdated-404
** Tags added: latest-bios-404
** Changed in: linux (Ubuntu)
Status: Confirmed => Triaged
** Summary changed:
- Trackpad isn't recognized by kernel
+ [Asus F556UA] Trackpad scrolling not working
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https://bugs.launchpad.net/bugs/1611583
Title:
[Asus F556UA] Trackpad scrolling not working
Status in linux package in Ubuntu:
Triaged
Bug description:
I just got an ASUS F556UA-AS54 laptop and of course I immediately
deleted windows and installed ubuntu ;). Everything works fine, except
that the trackpad doesn't seem to be recognized properly. I am certain
that I have the bug on this page:
https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all.
It works for basic functions (clicking, tracking), but I can't scroll
or do other things a trackpad should do. And, just like the page said,
the options for my trackpad are missing in the mouse and touchpad
settings. It's just the single page for the mouse. I've attached the
three files that the page asked for. Thanks in advance for any help!
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-34-generic 4.4.0-34.53
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aidan 3577 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Aug 9 22:34:45 2016
HibernationDevice: RESUME=UUID=f6b45d13-6efe-4691-b3b9-f96ef5f74e84
InstallationDate: Installed on 2016-08-09 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 13d3:3496 IMC Networks
Bus 001 Device 003: ID 0bda:57b5 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X556UA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed
root=UUID=ff9e8c9c-7769-45e7-a3ec-962cd53292cf ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-34-generic N/A
linux-backports-modules-4.4.0-34-generic N/A
linux-firmware 1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X556UA.402
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X556UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX556UA.402:bd03/09/2016:svnASUSTeKCOMPUTERINC.:pnX556UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX556UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X556UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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