apport information

** Tags added: apport-collected

** Description changed:

  I noticed this system failed to suspend properly and failed to resume.
  Closed the lid, the fans kept going. Opened the lid and lights were
  flashing indicating an error and had to hard reset. It had the following
  in the logs:
  
  Sep  9 07:43:19 ginny gnome-session[6351]: Traceback (most recent call last):
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/dbus/connection.py", line 230, in 
maybe_handle_message
  Sep  9 07:43:19 ginny gnome-session[6351]:     self._handler(*args, **kwargs)
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/UpdateManager/Core/AlertWatcher.py", line 78, 
in _on_network_state_changed
  Sep  9 07:43:19 ginny gnome-session[6351]:     self._update_3g_state()
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/UpdateManager/Core/AlertWatcher.py", line 83, 
in _update_3g_state
  Sep  9 07:43:19 ginny gnome-session[6351]:     on_3g = 
nm.is_active_connection_gsm_or_cdma()
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/UpdateManager/Core/roam.py", line 172, in 
is_active_connection_gsm_or_cdma
  Sep  9 07:43:19 ginny gnome-session[6351]:     active, self.NM_DBUS_IFACE + 
".Connection.Active", 'Default')
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/UpdateManager/Core/roam.py", line 162, in 
get_dbus_property
  Sep  9 07:43:19 ginny gnome-session[6351]:     property = 
props.Get(interface, property)
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__
  Sep  9 07:43:19 ginny gnome-session[6351]:     return 
self._proxy_method(*args, **keywords)
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__
  Sep  9 07:43:19 ginny gnome-session[6351]:     **keywords)
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
  Sep  9 07:43:19 ginny gnome-session[6351]:     message, timeout)
  Sep  9 07:43:19 ginny gnome-session[6351]: dbus.exceptions.DBusException: 
org.freedesktop.DBus.Error.UnknownMethod: No such interface 
'org.freedesktop.DBus.Properties' on object at path 
/org/freedesktop/NetworkManager/ActiveConnection/1
  Sep  9 07:43:28 ginny systemd-sleep[18074]: Selected interface 'wlan0'
  Sep  9 07:43:28 ginny systemd-sleep[18074]: 'SUSPEND' command timed out.
  Sep  9 07:43:28 ginny systemd-sleep[18076]: 
/lib/systemd/system-sleep/wpasupplicant failed with error code 254.
  Sep  9 07:43:28 ginny systemd-sleep[18074]: Suspending system...
  
  This may be a dupe of
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1543788
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-36-generic 4.4.0-36.55
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', 
'/dev/snd/by-path', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D0c', 
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
  Date: Fri Sep  9 09:45:34 2016
  HibernationDevice: RESUME=UUID=400a17a1-efbe-472a-843d-52020a511b39
  InstallationDate: Installed on 2011-01-05 (2073 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  MachineType: LENOVO 0877
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=ee0834ed-203e-41cc-9b74-b509a3dc8970 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-36-generic N/A
   linux-backports-modules-4.4.0-36-generic  N/A
   linux-firmware                            1.157.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-04-07 (155 days ago)
  dmi.bios.date: 11/19/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 31CN28WW(V1.09)
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Base Board Product Name
  dmi.board.vendor: LENOVO
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnLENOVO:bvr31CN28WW(V1.09):bd11/19/2010:svnLENOVO:pn0877:pvrIdeaPadU460:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: 0877
  dmi.product.version: IdeaPad U460
  dmi.sys.vendor: LENOVO
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  tish       3973 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ EcryptfsInUse: Yes
+ HibernationDevice: RESUME=UUID=400a17a1-efbe-472a-843d-52020a511b39
+ InstallationDate: Installed on 2011-01-05 (2073 days ago)
+ InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
+ MachineType: LENOVO 0877
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=ee0834ed-203e-41cc-9b74-b509a3dc8970 ro quiet splash
+ ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-36-generic N/A
+  linux-backports-modules-4.4.0-36-generic  N/A
+  linux-firmware                            1.157.3
+ Tags:  xenial
+ Uname: Linux 4.4.0-36-generic i686
+ UpgradeStatus: Upgraded to xenial on 2016-04-07 (155 days ago)
+ UserGroups: adm admin bumblebee cdrom dialout libvirtd lpadmin plugdev 
sambashare
+ _MarkForUpload: True
+ dmi.bios.date: 11/19/2010
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 31CN28WW(V1.09)
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: Base Board Product Name
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Base Board Version
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnLENOVO:bvr31CN28WW(V1.09):bd11/19/2010:svnLENOVO:pn0877:pvrIdeaPadU460:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: 0877
+ dmi.product.version: IdeaPad U460
+ dmi.sys.vendor: LENOVO

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1621899/+attachment/4737698/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1621899

Title:
  System failed to suspend properly or resume

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I noticed this system failed to suspend properly and failed to resume.
  Closed the lid, the fans kept going. Opened the lid and lights were
  flashing indicating an error and had to hard reset. It had the
  following in the logs:

  Sep  9 07:43:19 ginny gnome-session[6351]: Traceback (most recent call last):
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/dbus/connection.py", line 230, in 
maybe_handle_message
  Sep  9 07:43:19 ginny gnome-session[6351]:     self._handler(*args, **kwargs)
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/UpdateManager/Core/AlertWatcher.py", line 78, 
in _on_network_state_changed
  Sep  9 07:43:19 ginny gnome-session[6351]:     self._update_3g_state()
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/UpdateManager/Core/AlertWatcher.py", line 83, 
in _update_3g_state
  Sep  9 07:43:19 ginny gnome-session[6351]:     on_3g = 
nm.is_active_connection_gsm_or_cdma()
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/UpdateManager/Core/roam.py", line 172, in 
is_active_connection_gsm_or_cdma
  Sep  9 07:43:19 ginny gnome-session[6351]:     active, self.NM_DBUS_IFACE + 
".Connection.Active", 'Default')
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/UpdateManager/Core/roam.py", line 162, in 
get_dbus_property
  Sep  9 07:43:19 ginny gnome-session[6351]:     property = 
props.Get(interface, property)
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__
  Sep  9 07:43:19 ginny gnome-session[6351]:     return 
self._proxy_method(*args, **keywords)
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__
  Sep  9 07:43:19 ginny gnome-session[6351]:     **keywords)
  Sep  9 07:43:19 ginny gnome-session[6351]:   File 
"/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
  Sep  9 07:43:19 ginny gnome-session[6351]:     message, timeout)
  Sep  9 07:43:19 ginny gnome-session[6351]: dbus.exceptions.DBusException: 
org.freedesktop.DBus.Error.UnknownMethod: No such interface 
'org.freedesktop.DBus.Properties' on object at path 
/org/freedesktop/NetworkManager/ActiveConnection/1
  Sep  9 07:43:28 ginny systemd-sleep[18074]: Selected interface 'wlan0'
  Sep  9 07:43:28 ginny systemd-sleep[18074]: 'SUSPEND' command timed out.
  Sep  9 07:43:28 ginny systemd-sleep[18076]: 
/lib/systemd/system-sleep/wpasupplicant failed with error code 254.
  Sep  9 07:43:28 ginny systemd-sleep[18074]: Suspending system...

  This may be a dupe of
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1543788

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-36-generic 4.4.0-36.55
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', 
'/dev/snd/by-path', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D0c', 
'/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] 
failed with exit code 1:
  Date: Fri Sep  9 09:45:34 2016
  HibernationDevice: RESUME=UUID=400a17a1-efbe-472a-843d-52020a511b39
  InstallationDate: Installed on 2011-01-05 (2073 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  MachineType: LENOVO 0877
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=ee0834ed-203e-41cc-9b74-b509a3dc8970 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-36-generic N/A
   linux-backports-modules-4.4.0-36-generic  N/A
   linux-firmware                            1.157.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-04-07 (155 days ago)
  dmi.bios.date: 11/19/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 31CN28WW(V1.09)
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Base Board Product Name
  dmi.board.vendor: LENOVO
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnLENOVO:bvr31CN28WW(V1.09):bd11/19/2010:svnLENOVO:pn0877:pvrIdeaPadU460:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: 0877
  dmi.product.version: IdeaPad U460
  dmi.sys.vendor: LENOVO
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tish       3973 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=400a17a1-efbe-472a-843d-52020a511b39
  InstallationDate: Installed on 2011-01-05 (2073 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  MachineType: LENOVO 0877
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic 
root=UUID=ee0834ed-203e-41cc-9b74-b509a3dc8970 ro quiet splash
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-36-generic N/A
   linux-backports-modules-4.4.0-36-generic  N/A
   linux-firmware                            1.157.3
  Tags:  xenial
  Uname: Linux 4.4.0-36-generic i686
  UpgradeStatus: Upgraded to xenial on 2016-04-07 (155 days ago)
  UserGroups: adm admin bumblebee cdrom dialout libvirtd lpadmin plugdev 
sambashare
  _MarkForUpload: True
  dmi.bios.date: 11/19/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 31CN28WW(V1.09)
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Base Board Product Name
  dmi.board.vendor: LENOVO
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnLENOVO:bvr31CN28WW(V1.09):bd11/19/2010:svnLENOVO:pn0877:pvrIdeaPadU460:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: 0877
  dmi.product.version: IdeaPad U460
  dmi.sys.vendor: LENOVO

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