Hi,
the same problem her with Asus E200HA, 64bit, Ubuntu Gnome 16.04 LTS.
The harddisk at USB3 works once when connected at startup, but never again when
disconnected.
SYSTEM INFO
system E200HA (ASUS-NotebookSKU)
/0 bus E200HA
/0/0 memory 64KiB BIOS
/0/a memory 2GiB Systemspeicher
/0/a/0 memory 2GiB DIMM DDR3 1600 MHz (0,6 ns)
/0/a/1 memory DIMMProject-Id-Version: lshwReport-Msgid-B
/0/11 memory 224KiB L1 Cache
/0/12 memory 2MiB L2 Cache
/0/13 processor Intel(R) Atom(TM) x5-Z8300 CPU @ 1.44GHz
/0/100 bridge Intel Corporation
/0/100/2 display Intel Corporation
/0/100/b generic Intel Corporation
/0/100/14 bus Intel Corporation
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/1 multimedia USB2.0 VGA UVC WebCam
/0/100/14/0/3 communication Bluetooth-Schnittstelle
/0/100/14/0/4 input U+P Mouse
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14/1/1 storage External USB 3.0
/0/100/1a generic Intel Corporation
/0/100/1c bridge Intel Corporation
/0/100/1c/0 wlp1s0 network Qualcomm Atheros
/0/100/1f bridge Intel Corporation
CONNECTION MESSAGES
[ 231.291890] usb 2-1: new SuperSpeed USB device number 3 using xhci_hcd
[ 231.310300] usb 2-1: New USB device found, idVendor=0480, idProduct=a202
[ 231.310324] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 231.310338] usb 2-1: Product: External USB 3.0
[ 231.310350] usb 2-1: Manufacturer: TOSHIBA
[ 231.310362] usb 2-1: SerialNumber: 20151231001889C
[ 231.312379] usb-storage 2-1:1.0: USB Mass Storage device detected
[ 231.316046] scsi host0: usb-storage 2-1:1.0
[ 253.805170] usb 2-1: Disable of device-initiated U1 failed.
[ 258.800433] usb 2-1: Disable of device-initiated U2 failed.
[ 258.968598] usb 2-1: reset SuperSpeed USB device number 3 using xhci_hcd
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1242321
Title:
USB 3.0 Harddrive not recognised
Status in linux package in Ubuntu:
Confirmed
Bug description:
Ubuntu is not recognising any device plugged into any USB 3.0 ports.
Sometimes Ubuntu will freeze for a few seconds when you plug something
into a USB 3.0 port; when Ubuntu comes out of the freeze, the device
is still NOT recognised.
No problems with USB 2.0 ports and devices.
The USB 3.0 on this computer only works in Windows 7 (I'm dual booting
Ubuntu 13.10 and Windows 7, both are 64-bit).
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1242321/+subscriptions
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