Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.9 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc5 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1641075 Title: connected my android phone, htc one m8, unabe to mount. Status in linux package in Ubuntu: Confirmed Bug description: Unable to mount phone. It used to work fine in the past, now gone completely out. If I connect it, sometimes I get a message on the phone screen indidcating if I want to use it for file transfers or charging. When I choose file transfers phone tries to mount but fails. I get the message: Unable to open MTP device '[usb:002,073]' This is the output from:lsusb Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 007: ID 8087:07dc Intel Corp. Bus 002 Device 006: ID 5986:055e Acer, Inc Bus 002 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 002 Device 004: ID 046d:c077 Logitech, Inc. M105 Optical Mouse Bus 002 Device 096: ID 04e8:3469 Samsung Electronics Co., Ltd Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub as you can see device is not listed, ie htc. this is the other output: dmesg | grep error [ 4.513851] usb 2-1: device not accepting address 10, error -71 [ 5.329827] usb 2-1: device not accepting address 12, error -71 [ 6.825737] usb 2-1: device not accepting address 15, error -71 [ 9.974461] EXT4-fs (sda3): re-mounted. Opts: errors=remount-ro [ 11.284758] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-3160-17.ucode failed with error -2 [ 17.657095] usb 2-1: can't read configurations, error -110 [ 23.776699] usb 2-1: device not accepting address 21, error -71 [ 25.324569] usb 2-1: device not accepting address 25, error -71 [ 30.748339] usb 2-1: device descriptor read/all, error -110 [ 31.564231] usb 2-1: device not accepting address 29, error -71 [ 2724.182039] usb 2-1: device not accepting address 75, error -71 [ 2741.132996] usb 2-1: device not accepting address 81, error -71 [ 2747.276635] usb 2-1: device not accepting address 84, error -71 [ 2763.979585] usb 2-1: device not accepting address 89, error -71 [ 2765.163503] usb 2-1: device not accepting address 92, error -71 [ 2889.015888] usb 2-1: device not accepting address 97, error -71 [ 2967.527023] usb 2-1: device not accepting address 125, error -71 [ 3056.901541] usb 2-1: device not accepting address 25, error -71 [ 3138.452524] usb 2-1: device descriptor read/all, error -110 [ 3227.907019] usb 2-1: device not accepting address 71, error -71 [ 3338.788209] usb 2-1: device descriptor read/all, error -110 This is not a cable issue as I checked it on an old ubuntu box, ie the firs 16.04 with no updates, ie kernel 31 one and it works fine on it. Could you pls look at it, thanks. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-45-generic 4.4.0-45.66 ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21 Uname: Linux 4.4.0-45-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: koli 1952 F.... pulseaudio /dev/snd/controlC1: koli 1952 F.... pulseaudio CurrentDesktop: Unity Date: Fri Nov 11 10:00:59 2016 GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit. HibernationDevice: RESUME=UUID=7f093ee2-a093-4cde-99c6-a60706e7059f HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2016-06-11 (152 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: LENOVO 20354 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-45-generic.efi.signed root=UUID=0954c6f9-fd74-4c40-ad0b-03e7f73f5153 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-45-generic N/A linux-backports-modules-4.4.0-45-generic N/A linux-firmware 1.157.4 SourcePackage: linux Symptom: storage UdevMonitorLog: monitor will print the received events for: UDEV - the event which udev sends out after rule processing UdisksMonitorLog: Monitoring the udisks daemon. Press Ctrl+C to exit. 10:01:38.818: The udisks-daemon is running (name-owner :1.77). UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2014 dmi.bios.vendor: LENOVO dmi.bios.version: 9BCN29WW dmi.board.asset.tag: No Asset Tag dmi.board.name: Lancer 5A5 dmi.board.vendor: LENOVO dmi.board.version: 31900058WIN dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Z50-70 dmi.modalias: dmi:bvnLENOVO:bvr9BCN29WW:bd10/20/2014:svnLENOVO:pn20354:pvrLenovoZ50-70:rvnLENOVO:rnLancer5A5:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoZ50-70: dmi.product.name: 20354 dmi.product.version: Lenovo Z50-70 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1641075/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
