** Tags removed: severity-medium targetmilestone-inin--- ** Tags added: severity-high targetmilestone-inin16042
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to makedumpfile in Ubuntu. https://bugs.launchpad.net/bugs/1654068 Title: Ubuntu 16.04.02: Error message "kernel version is not supported" is logged during fadump, dump capture will be successful. Status in makedumpfile package in Ubuntu: Confirmed Status in makedumpfile source package in Xenial: Confirmed Status in makedumpfile source package in Yakkety: Confirmed Bug description: == Comment: #0 - PAVITHRA R. PRAKASH - 2016-12-25 23:00:37 == ---Problem Description--- Ubuntu 16.04.02: Error message "kernel version is not supported" is logged during fadump, dump capture will be successful. ---Steps to Reproduce--- 1. Configure fadump. 2. Trigger crash. Logs ===== root@alp9:/home/ubuntu# service kdump status ? kdump.service Loaded: not-found (Reason: No such file or directory) Active: inactive (dead) root@alp9:/home/ubuntu# kdump-config show DUMP_MODE: fadump USE_KDUMP: 1 KDUMP_SYSCTL: kernel.panic_on_oops=1 KDUMP_COREDIR: /var/crash /var/lib/kdump/vmlinuz: symbolic link to /boot/vmlinux-4.8.0-32-generic kdump initrd: /var/lib/kdump/initrd.img: symbolic link to /var/lib/kdump/initrd.img-4.8.0-32-generic current state: ready to fadump [-1;-1f[ 3.187917] kdump-tools[1049]: Starting kdump-tools: * running makedumpfile -c -d 31 /proc/vmcore /var/crash/201612220208/dump-incomplete Copying data : [100.0 %] | [ 5.711820] kdump-tools[1049]: The kernel version is not supported. [ 5.712201] kdump-tools[1049]: The makedumpfile operation may be incomplete. [ 5.712515] kdump-tools[1049]: The dumpfile is saved to /var/crash/201612220208/dump-incomplete. [ 5.712849] kdump-tools[1049]: makedumpfile Completed. [ 5.720901] kdump-tools[1049]: * kdump-tools: saved vmcore in /var/crash/201612220208 [ 5.916826] kdump-tools[1049]: * running makedumpfile --dump-dmesg /proc/vmcore /var/crash/201612220208/dmesg.201612220208 [ 5.941113] kdump-tools[1049]: The kernel version is not supported. [ 5.941612] kdump-tools[1049]: The makedumpfile operation may be incomplete. [ 5.941969] kdump-tools[1049]: The dmesg log is saved to /var/crash/201612220208/dmesg.201612220208. [ 5.942340] kdump-tools[1049]: makedumpfile Completed. [ 5.942648] kdump-tools[1049]: * kdump-tools: saved dmesg content in /var/crash/201612220208 [ 5.994508] kdump-tools[1049]: Thu, 22 Dec 2016 02:08:35 -0500 [ 6.018241] kdump-tools[1049]: Rebooting. [ 6.025884] reboot: Restarting system == Comment: #3 - Hari Krishna Bathini - 2017-01-04 07:14:19 == Canonical, Please pick the latest version of makedumpfile (v1.6.1) which officially supports 4.8 kernels. Thanks Hari To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/makedumpfile/+bug/1654068/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp