@All Let me explain a bit how the headset works so that you have the general understanding and perhaps an explanation to why there are some problems with how it works with Ubuntu.
This headset supports both the BR/EDR mode also known as Bluetooth Classic and the Bluetooth Low Energy sometimes referred to as Smart. The important bit however is the fact that on the Low Energy side it does not support pairing. The pairing is expected to happen on the BR/EDR. As far as I remember the bluez prioritizes the LE mode over BR/EDR and initiates pairing on this channel that for the reasons stated above fails. BlueZ 5.42 contains improvements for transport selection (BR/EDR vs LE). This is not yet a full support offering seamless experience however things might look better using it. For you to know we currently package: - xenial with bluez 5.37 - yakkety with bluez 5.41 - zesty with bluez 5.41 With the ongoing work to have zesty being packaged with the latest upstream bluez which is atm 5.43. Also we plan to update xenial with bluez 5.43 however this is nothing certain yet as we need to make sure that the update will play nice with the LTS release and not break anything. Hope this helps -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1620636 Title: Fails to pair with Bose QC35 headphones Status in Canonical System Image: In Progress Status in bluez package in Ubuntu: In Progress Bug description: I am unable to pair the Bose QC35 BT headphones with Ubuntu, either Ubuntu desktop running 16.04 LTS with bluez 5.37 (also tried bluez 5.41 from installed from yakkety archive), nor using Ubuntu Touch rc- proposed build for Turbo #174. I'm trying to pair through the normal bluetooth control panel brought up through the bluetooth indicator. I've attached some logs that show it failing to pair. If I can provide anymore useful information about the headphones, please let me know. Syslog with bluetoothd debugging enabled: http://pastebin.ubuntu.com/23141394/ btmon output: http://pastebin.ubuntu.com/23141446/ bluetoothctl output: http://pastebin.ubuntu.com/23141510/ With Linux kernel 4.8.0 and bluez 4.52: --------------------------------------- bluetoothctl: http://pastebin.ubuntu.com/23256457/ btmon: http://pastebin.ubuntu.com/23256471/ To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1620636/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp