Public bug reported:
Ubuntu 16.04 64 bit
Toshiba Satellite P55W-C with touchscreen
CPU: Intel® Core™ i7-5500U CPU @ 2.40GHz × 4
Video Card: Intel® HD Graphics 5500 (Broadwell GT2)
Display: 15.6” diagonal widescreen TruBrite ® TFT LCD display at 1920 x 1080
native resolution (FHD)
After suspend, several times the keyboard is unresponsive.
Touchscreen remain responsive all the time so I had to suspend again
using the touchscreen and try again until keyboard is finally
responsive.
Already tried with an edit to /etc/default/grub
Changed the line
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
to
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash atkbd.reset"
Then run update-grub, and reboot.
That did not fix the issue.
I have attached the output of ubuntu-bug linux, what other information
is needed to fix the issue?
What do you suggest to solve the issue?
Thanks.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-64-generic 4.4.0-64.85
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
Uname: Linux 4.4.0-64-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: arturo 2047 F.... pulseaudio
/dev/snd/pcmC1D0p: arturo 2047 F...m pulseaudio
/dev/snd/controlC1: arturo 2047 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Feb 25 23:23:09 2017
HibernationDevice: RESUME=UUID=16283a3e-099e-4e71-9bb9-60cae60bfc06
InstallationDate: Installed on 2016-05-31 (271 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
MachineType: TOSHIBA Satellite P55W-C
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-64-generic
root=UUID=13ab440b-6f1e-465c-969e-b434431dce7d ro quiet splash atkbd.reset
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-64-generic N/A
linux-backports-modules-4.4.0-64-generic N/A
linux-firmware 1.157.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2015
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 5.00
dmi.board.asset.tag: No Asset Tag
dmi.board.name: 0692
dmi.board.vendor: FF40
dmi.board.version: 2.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis ManuFacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnINSYDECorp.:bvr5.00:bd07/01/2015:svnTOSHIBA:pnSatelliteP55W-C:pvrPSPVJU-00V016:rvnFF40:rn0692:rvr2.0:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite P55W-C
dmi.product.version: PSPVJU-00V016
dmi.sys.vendor: TOSHIBA
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1668006
Title:
Keyboard unresponsive after suspend Ubuntu 16.04 with touchscreen
Status in linux package in Ubuntu:
Confirmed
Bug description:
Ubuntu 16.04 64 bit
Toshiba Satellite P55W-C with touchscreen
CPU: Intel® Core™ i7-5500U CPU @ 2.40GHz × 4
Video Card: Intel® HD Graphics 5500 (Broadwell GT2)
Display: 15.6” diagonal widescreen TruBrite ® TFT LCD display at 1920 x 1080
native resolution (FHD)
After suspend, several times the keyboard is unresponsive.
Touchscreen remain responsive all the time so I had to suspend again
using the touchscreen and try again until keyboard is finally
responsive.
Already tried with an edit to /etc/default/grub
Changed the line
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
to
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash atkbd.reset"
Then run update-grub, and reboot.
That did not fix the issue.
I have attached the output of ubuntu-bug linux, what other
information is needed to fix the issue?
What do you suggest to solve the issue?
Thanks.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-64-generic 4.4.0-64.85
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
Uname: Linux 4.4.0-64-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: arturo 2047 F.... pulseaudio
/dev/snd/pcmC1D0p: arturo 2047 F...m pulseaudio
/dev/snd/controlC1: arturo 2047 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Feb 25 23:23:09 2017
HibernationDevice: RESUME=UUID=16283a3e-099e-4e71-9bb9-60cae60bfc06
InstallationDate: Installed on 2016-05-31 (271 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64
(20160217.1)
MachineType: TOSHIBA Satellite P55W-C
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-64-generic
root=UUID=13ab440b-6f1e-465c-969e-b434431dce7d ro quiet splash atkbd.reset
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-64-generic N/A
linux-backports-modules-4.4.0-64-generic N/A
linux-firmware 1.157.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2015
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 5.00
dmi.board.asset.tag: No Asset Tag
dmi.board.name: 0692
dmi.board.vendor: FF40
dmi.board.version: 2.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis ManuFacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnINSYDECorp.:bvr5.00:bd07/01/2015:svnTOSHIBA:pnSatelliteP55W-C:pvrPSPVJU-00V016:rvnFF40:rn0692:rvr2.0:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite P55W-C
dmi.product.version: PSPVJU-00V016
dmi.sys.vendor: TOSHIBA
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