[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1660027
Title:
Kernel Problem: Incorrectly detected the touchpad in Acer Aspire
E5-574
Status in linux package in Ubuntu:
Expired
Bug description:
I have a Acer Aspire E5-574-592s and my touchpad is not working with
Ubuntu 16.04.
I followed this procedure:
https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo
Section: "In case your Touchpad doesn't work at all (No response from
the Touchpad)"
I checked by connecting an external mouse to see if that works or not.
And it worked.
So I followed the step 2: If yes, execute at a terminal:
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marceloimg93 1955 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=090ef119-2cc9-4437-8d56-9109538b6799
InstallationDate: Installed on 2017-01-22 (5 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 006: ID 062a:363e Creative Labs
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-574
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-59-generic
root=UUID=4d601ad2-59cb-4f63-ae44-01e4a798e04a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
RelatedPackageVersions:
linux-restricted-modules-4.4.0-59-generic N/A
linux-backports-modules-4.4.0-59-generic N/A
linux-firmware 1.157.6
Tags: xenial
Uname: Linux 4.4.0-59-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/27/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Zoro_SL
dmi.board.vendor: Acer
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.10:bd11/27/2015:svnAcer:pnAspireE5-574:pvrV1.10:rvnAcer:rnZoro_SL:rvrV1.10:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-574
dmi.product.version: V1.10
dmi.sys.vendor: Acer
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