** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
** No longer affects: ubuntu-mate
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https://bugs.launchpad.net/bugs/1680680
Title:
Dell Z600 laptop will not suspend
Status in linux package in Ubuntu:
New
Bug description:
Description: Ubuntu Zesty Zapus (development branch)
Release: 17.04
What was expected to happen?
I expected the laptop would suspend after selecting 'suspend' from the
shutdown dialog.
What happened instead?
The screen went black and I was logged out, but the laptop did not suspend.
Looking at dmesg, I found the following errors:
[ 2229.003392] PM: Syncing filesystems ... done.
[ 2229.018954] PM: Preparing system for sleep (mem)
[ 2229.019765] Freezing user space processes ... (elapsed 0.002 seconds) done.
[ 2229.022084] Freezing remaining freezable tasks ... (elapsed 0.001 seconds)
done.
[ 2229.023408] PM: Suspending system (mem)
[ 2229.023433] Suspending console(s) (use no_console_suspend to debug)
[ 2229.024356] dpm_run_callback(): usb_dev_suspend+0x0/0x20 returns -2
[ 2229.024366] PM: Device usb9 failed to suspend async: error -2
[ 2229.132836] PM: Some devices failed to suspend, or early wake event
detected
[ 2229.215860] PM: resume of devices complete after 83.019 msecs
[ 2229.216299] PM: Finishing wakeup.
[ 2229.216300] Restarting tasks ... done.
[ 2229.292651] video LNXVIDEO:00: Restoring backlight state
[ 2229.298616] PM: Syncing filesystems ... done.
[ 2229.303267] PM: Preparing system for sleep (freeze)
[ 2229.303522] Freezing user space processes ... (elapsed 0.002 seconds) done.
[ 2229.305692] Freezing remaining freezable tasks ... (elapsed 0.001 seconds)
done.
[ 2229.307033] PM: Suspending system (freeze)
[ 2229.307035] Suspending console(s) (use no_console_suspend to debug)
[ 2229.308819] dpm_run_callback(): usb_dev_suspend+0x0/0x20 returns -2
[ 2229.308823] PM: Device usb9 failed to suspend async: error -2
[ 2229.416701] PM: Some devices failed to suspend, or early wake event
detected
[ 2229.416747] whci-hcd 0000:0d:00.0-1: Unbalanced pm_runtime_enable!
[ 2229.507852] PM: resume of devices complete after 91.145 msecs
[ 2229.508267] PM: Finishing wakeup.
[ 2229.508268] Restarting tasks ... done.
And searching for Device usb9, I found the following bit of
information:
[ 7.140190] usb 3-1.3: new full-speed USB device number 5 using uhci_hcd
[ 7.218134] whci-hcd 0000:0d:00.0-1: reset timed out
[ 7.218182] whci-hcd 0000:0d:00.0-1: cannot get radio controller
[ 7.227764] kvm: disable TXT in the BIOS or activate TXT before enabling
KVM
[ 7.227767] kvm: disabled by bios
[ 7.266789] intel_powerclamp: No package C-state available
[ 7.270358] kvm: disable TXT in the BIOS or activate TXT before enabling
KVM
[ 7.270360] kvm: disabled by bios
[ 7.291281] usb 3-1.3: New USB device found, idVendor=413c, idProduct=8160
[ 7.291286] usb 3-1.3: New USB device strings: Mfr=1, Product=2,
SerialNumber=0
[ 7.291289] usb 3-1.3: Product: Dell Wireless 365 Bluetooth Module
[ 7.291291] usb 3-1.3: Manufacturer: Dell Computer Corp
[ 7.335872] uwb_rc uwb0: new uwb radio controller on umc 0000:0d:00.0-0
[ 7.337983] dcdbas dcdbas: Dell Systems Management Base Driver (version
5.6.0-3.2)
[ 7.338762] intel_powerclamp: No package C-state available
[ 7.348277] IPv6: ADDRCONF(NETDEV_UP): enp0s25: link is not ready
[ 7.371534] whci-hcd 0000:0d:00.0-1: Wireless host controller
[ 7.371545] whci-hcd 0000:0d:00.0-1: new USB bus registered, assigned bus
number 9
[ 7.371564] whci-hcd 0000:0d:00.0-1: irq 30, io base 0x00000000
[ 7.382524] usb usb9: New USB device found, idVendor=1d6b, idProduct=0002
[ 7.382528] usb usb9: New USB device strings: Mfr=3, Product=2,
SerialNumber=1
[ 7.382530] usb usb9: Product: Wireless host controller
[ 7.382533] usb usb9: Manufacturer: Linux 4.10.0-15-generic whci-hcd
[ 7.382535] usb usb9: SerialNumber: whci
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