Sorry Joseph, by the time I got the reply (which I didn’t know how
accessible you guys are), I’d deleted the pvm file (Parallels Virtual
Machine).

Dropped back to 16.04 which is running flawlessly.

I appreciate your work . . . thank you.

Regards

Brian

> On 17 May 2017, at 12:30, Joseph Salisbury <[email protected]> 
> wrote:
> 
> You may need to run the following from a terminal:
> 
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
> 
> Then re-install the package or updates.
> 
> If that does not resolve your issue, please mark the bug as "Confirmed"
> 
> ** Changed in: linux (Ubuntu)
>   Importance: Undecided => Medium
> 
> ** Changed in: linux (Ubuntu)
>       Status: Confirmed => Incomplete
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1691385
> 
> Title:
>  package linux-image-4.10.0-21-generic (not installed) failed to
>  install/upgrade: subprocess new pre-installation script returned error
>  exit status 128
> 
> Status in linux package in Ubuntu:
>  Incomplete
> 
> Bug description:
>  Download doesn't happen.  When update is selected it reverts without
>  any action.
> 
>  ProblemType: Package
>  DistroRelease: Ubuntu 17.04
>  Package: linux-image-4.10.0-21-generic (not installed)
>  ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
>  Uname: Linux 4.10.0-20-generic x86_64
>  NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg
>  ApportVersion: 2.20.4-0ubuntu4
>  Architecture: amd64
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  brianmay   1827 F.... pulseaudio
>  Date: Wed May 17 09:07:26 2017
>  ErrorMessage: subprocess new pre-installation script returned error exit 
> status 128
>  InstallationDate: Installed on 2017-04-30 (16 days ago)
>  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
>  IwConfig:
>   enp0s5    no wireless extensions.
> 
>   lo        no wireless extensions.
>  MachineType: Parallels Software International Inc. Parallels Virtual Platform
>  ProcFB: 0 VESA VGA
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic 
> root=UUID=e3e4a588-282e-4935-afdc-f5867f3eb53d ro quiet splash vt.handoff=7
>  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
> PulseAudio daemon running, or not running as session daemon.
>  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
>  RfKill:
> 
>  SourcePackage: linux
>  Title: package linux-image-4.10.0-21-generic (not installed) failed to 
> install/upgrade: subprocess new pre-installation script returned error exit 
> status 128
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 04/03/2017
>  dmi.bios.vendor: Parallels Software International Inc.
>  dmi.bios.version: 12.2.0 (41591)
>  dmi.board.name: Parallels Virtual Platform
>  dmi.board.vendor: Parallels Software International Inc.
>  dmi.board.version: None
>  dmi.chassis.type: 9
>  dmi.chassis.vendor: Parallels Software International Inc.
>  dmi.modalias: 
> dmi:bvnParallelsSoftwareInternationalInc.:bvr12.2.0(41591):bd04/03/2017:svnParallelsSoftwareInternationalInc.:pnParallelsVirtualPlatform:pvrNone:rvnParallelsSoftwareInternationalInc.:rnParallelsVirtualPlatform:rvrNone:cvnParallelsSoftwareInternationalInc.:ct9:cvr:
>  dmi.product.name: Parallels Virtual Platform
>  dmi.product.version: None
>  dmi.sys.vendor: Parallels Software International Inc.
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1691385/+subscriptions

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1691385

Title:
  package linux-image-4.10.0-21-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Download doesn't happen.  When update is selected it reverts without
  any action.

  ProblemType: Package
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-21-generic (not installed)
  ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
  Uname: Linux 4.10.0-20-generic x86_64
  NonfreeKernelModules: prl_fs_freeze prl_fs prl_eth prl_tg
  ApportVersion: 2.20.4-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  brianmay   1827 F.... pulseaudio
  Date: Wed May 17 09:07:26 2017
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 128
  InstallationDate: Installed on 2017-04-30 (16 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  IwConfig:
   enp0s5    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Parallels Software International Inc. Parallels Virtual Platform
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic 
root=UUID=e3e4a588-282e-4935-afdc-f5867f3eb53d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-4.10.0-21-generic (not installed) failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/03/2017
  dmi.bios.vendor: Parallels Software International Inc.
  dmi.bios.version: 12.2.0 (41591)
  dmi.board.name: Parallels Virtual Platform
  dmi.board.vendor: Parallels Software International Inc.
  dmi.board.version: None
  dmi.chassis.type: 9
  dmi.chassis.vendor: Parallels Software International Inc.
  dmi.modalias: 
dmi:bvnParallelsSoftwareInternationalInc.:bvr12.2.0(41591):bd04/03/2017:svnParallelsSoftwareInternationalInc.:pnParallelsVirtualPlatform:pvrNone:rvnParallelsSoftwareInternationalInc.:rnParallelsVirtualPlatform:rvrNone:cvnParallelsSoftwareInternationalInc.:ct9:cvr:
  dmi.product.name: Parallels Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: Parallels Software International Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1691385/+subscriptions

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