Alright, so here are the commands needed in order to collect necessary log files.
Run the following commands one at a time in a terminal window. Just pasting them from here into it should work fine. lsusb -v > ~/lsusb-v uname -a > ~/uname-a cat /proc/version_signature > ~/version_signature sudo lspci -vvnn > ~/lspci-vvnn (This one will ask for an admin password as it uses sudo) And attach the following output logs to the bug report. All these should be found by navigating to the root filesystem, but these are the paths for them. ~/lsusb-v, ~/uname-a, ~/version_signature and ~/lspci-vvnn For the following logs, please wait until the issue occurs, and ssh into the affected system in order to collect the following logs LANG=C dmesg > ~/dmesg diff -ns ~/dmesg_boot ~/dmesg > ~/dmesg_diff cp /var/log/Xorg.0.log ~/Xorg.0.log_tmp diff -ns ~/Xorg.0.log ~/Xorg.0.log_tmp > ~/Xorg.0.log_diff This has to be done when the primary keyboard isn't working so that dmesg and Xorg can collect information about what went wrong with it. After finishing those commands, attach the following log files to the report, again, here are the paths for them: ~/dmesg_boot, ~/dmesg_diff, ~/Xorg.0.log and ~/Xorg.0.log_diff. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1243758 Title: keyboard and mouse stop working after some time Status in “linux” package in Ubuntu: Incomplete Bug description: Similar to bug #1211207 ( https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1211207 ) , mouse and keyboard stop working after undefined time, and start working again after suspend or reboot (via ssh or button) Initially i supposed to be related to gspca webcam issue (URB error -71, resubmitting in 'dmesg'),that it's near to the suspend entries in the log but also detaching that from usb the issue happen The log attached include from the system start until various mouse and keyboard freeze, and the various suspend/resume to workaround the problem --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andrew 5084 F.... pulseaudio DistroRelease: Ubuntu 13.10 HibernationDevice: RESUME=UUID=05cad5e7-fc85-4575-97fa-577a8d9b106d InstallationDate: Installed on 2012-12-04 (323 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: irda0 no wireless extensions. eth0 no wireless extensions. lo no wireless extensions. MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. MarkForUpload: True Package: linux 3.11.0.12.13 PackageArchitecture: amd64 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3910b8f5-ebe0-4ea7-b51d-bfe855c45f7c ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: Upgraded to saucy on 2013-10-09 (13 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers dmi.bios.date: 02/21/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.10 dmi.board.name: H61M-DGS dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd02/21/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH61M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1243758/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp