*** This bug is a duplicate of bug 1701085 *** https://bugs.launchpad.net/bugs/1701085
Public bug reported: When I open the Ubuntu Software program, there were updates. So I clicked the update button and it looked like working but it didn't end well. And error report pop up showed, then I just followed the order to report this bug. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: brad 1932 F.... pulseaudio Date: Thu Jun 29 10:00:16 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=7e5572a4-2a64-476d-b370-93ebd2feeda2 InstallationDate: Installed on 2016-08-30 (302 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: LG Electronics 15ZD960-GX56K ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic root=UUID=96a2c019-7a32-48fe-9d40-16dbae2e8772 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11 SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/20/2016 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 15ZA1600 X64 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 15Z960 dmi.board.vendor: LG Electronics dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: LG Electronics dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr15ZA1600X64:bd04/20/2016:svnLGElectronics:pn15ZD960-GX56K:pvr0.1:rvnLGElectronics:rn15Z960:rvrFAB1:cvnLGElectronics:ct9:cvr0.1: dmi.product.name: 15ZD960-GX56K dmi.product.version: 0.1 dmi.sys.vendor: LG Electronics ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package xenial -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1701140 Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: New Bug description: When I open the Ubuntu Software program, there were updates. So I clicked the update button and it looked like working but it didn't end well. And error report pop up showed, then I just followed the order to report this bug. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: brad 1932 F.... pulseaudio Date: Thu Jun 29 10:00:16 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=7e5572a4-2a64-476d-b370-93ebd2feeda2 InstallationDate: Installed on 2016-08-30 (302 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: LG Electronics 15ZD960-GX56K ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic root=UUID=96a2c019-7a32-48fe-9d40-16dbae2e8772 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11 SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/20/2016 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 15ZA1600 X64 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 15Z960 dmi.board.vendor: LG Electronics dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: LG Electronics dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr15ZA1600X64:bd04/20/2016:svnLGElectronics:pn15ZD960-GX56K:pvr0.1:rvnLGElectronics:rn15Z960:rvrFAB1:cvnLGElectronics:ct9:cvr0.1: dmi.product.name: 15ZD960-GX56K dmi.product.version: 0.1 dmi.sys.vendor: LG Electronics To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1701140/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp