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Title: package linux-image-4.10.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Confirmed Bug description: I have ubuntu 17.04 ,but many time my laptop hanged. and many applications atomaticaly off. ProblemType: Package DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-26-generic (not installed) ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15 Uname: Linux 4.10.0-24-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mahipal 1932 F.... pulseaudio Date: Mon Jul 3 01:23:04 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 InstallationDate: Installed on 2017-04-23 (70 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: Dell Inc. Inspiron 3521 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-24-generic root=UUID=6fa1b222-ab75-434c-b4bb-83c481628432 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2.1 SourcePackage: linux Title: package linux-image-4.10.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/25/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0H579X dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A12 dmi.modalias: dmi:bvnDellInc.:bvrA12:bd10/25/2013:svnDellInc.:pnInspiron3521:pvrA12:rvnDellInc.:rn0H579X:rvrA00:cvnDellInc.:ct8:cvrA12: dmi.product.name: Inspiron 3521 dmi.product.version: A12 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1701994/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp