Thank you for reporting this bug to Ubuntu. Ubuntu 16.10 (yakkety) reached end-of-life on July 20, 2017.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete ** Changed in: bluez (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1633583 Title: Can not connect to Bluetooth headset Status in bluez package in Ubuntu: Incomplete Status in pulseaudio package in Ubuntu: Incomplete Bug description: I managed to pair with my wireless headset, but I was unable to connect to it. Every time I try to do it, I get this message in syslog: Oct 14 21:38:09 localhost bluetoothd[2246]: Unable to get Headset Voice gateway SDP record: Host is down Relating info is below ==================== Info from bluetoothctl: ==================== bluetooth]# devices Device 00:1B:66:03:C4:66 MOMENTUM M2 AEBT bluetooth]# info 00:1B:66:03:C4:66 Device 00:1B:66:03:C4:66 Name: MOMENTUM M2 AEBT Alias: MOMENTUM M2 AEBT Class: 0x240404 Icon: audio-card Paired: yes Trusted: yes Blocked: no Connected: no LegacyPairing: yes UUID: Headset (00001108-0000-1000-8000-00805f9b34fb) UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb) UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb) UUID: Handsfree (0000111e-0000-1000-8000-00805f9b34fb) UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb) UUID: Vendor specific (1ddce62a-ecb1-4455-8153-0743c87aec9f) Modalias: bluetooth:v0082p004Bd010E ==================== Info from hciconfig ==================== $ sudo hciconfig -a [sudo] password for dimanne: hci0: Type: Primary Bus: USB BD Address: 5C:F3:70:73:F2:B1 ACL MTU: 1021:8 SCO MTU: 64:1 UP RUNNING PSCAN ISCAN RX bytes:14866 acl:33 sco:0 events:2022 errors:0 TX bytes:17848 acl:33 sco:0 commands:1639 errors:0 Features: 0xbf 0xfe 0xcf 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH SNIFF Link mode: SLAVE ACCEPT Name: 'impedance #1' Class: 0x1c0104 Service Classes: Rendering, Capturing, Object Transfer Device Class: Computer, Desktop workstation HCI Version: 4.0 (0x6) Revision: 0x1000 LMP Version: 4.0 (0x6) Subversion: 0x220e Manufacturer: Broadcom Corporation (15) hci1: Type: Primary Bus: USB BD Address: 54:27:1E:33:4B:85 ACL MTU: 1021:8 SCO MTU: 64:1 DOWN RX bytes:2926 acl:0 sco:0 events:161 errors:0 TX bytes:5699 acl:0 sco:0 commands:157 errors:0 Features: 0xbf 0xfe 0xcf 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH SNIFF Link mode: SLAVE ACCEPT ==================== rfkill: ==================== $ rfkill list 1: hci1: Bluetooth Soft blocked: no Hard blocked: no 2: hci0: Bluetooth Soft blocked: no Hard blocked: no ==================== Info from dmesg: ==================== $ dmesg | grep -i blue [ 5.170808] Bluetooth: Core ver 2.21 [ 5.170819] Bluetooth: HCI device and connection manager initialized [ 5.170821] Bluetooth: HCI socket layer initialized [ 5.170822] Bluetooth: L2CAP socket layer initialized [ 5.170826] Bluetooth: SCO socket layer initialized [ 5.185923] Bluetooth: hci0: BCM: chip id 63 [ 5.186665] Bluetooth: hci1: BCM: chip id 63 [ 5.202506] Bluetooth: hci0: impedance #2 [ 5.203150] Bluetooth: hci1: ChromeLinux_5818 [ 5.203498] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000 [ 5.203670] bluetooth hci0: Direct firmware load for brcm/BCM20702A1-0b05-17cb.hcd failed with error -2 [ 5.203671] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0b05-17cb.hcd not found [ 5.204662] Bluetooth: hci1: BCM20702A1 (001.002.014) build 0000 [ 5.204671] bluetooth hci1: Direct firmware load for brcm/BCM20702A1-0b05-17cf.hcd failed with error -2 [ 5.204671] Bluetooth: hci1: BCM: Patch brcm/BCM20702A1-0b05-17cf.hcd not found [ 11.359871] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 11.359872] Bluetooth: BNEP filters: protocol multicast [ 11.359874] Bluetooth: BNEP socket layer initialized [ 34.046364] Bluetooth: RFCOMM TTY layer initialized [ 34.046368] Bluetooth: RFCOMM socket layer initialized [ 34.046371] Bluetooth: RFCOMM ver 1.11 [ 1193.523500] Bluetooth: hci0: BCM: chip id 63 [ 1193.539525] Bluetooth: hci0: BCM20702A [ 1193.540524] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000 [ 1193.540535] bluetooth hci0: Direct firmware load for brcm/BCM20702A1-0b05-17cb.hcd failed with error -2 [ 1193.540536] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0b05-17cb.hcd not found [ 1575.051358] Bluetooth: Inquiry failed: status 0x12 [ 1593.226346] Bluetooth: Inquiry failed: status 0x12 [ 1684.104314] Bluetooth: Inquiry failed: status 0x12 [ 1694.087408] Bluetooth: Inquiry failed: status 0x12 ================================================================================ pulseaudio-module-bluetooth is installed: dpkg -l | grep pulseaudio-module-bluetooth ii pulseaudio-module-bluetooth 1:9.0-2ubuntu2 amd64 Bluetooth module for PulseAudio sound server My config /etc/bluetooth/audio.conf is here - http://pastebin.com/Yh3QtKVA ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: pulseaudio 1:9.0-2ubuntu2 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: dimanne 14105 F.... pulseaudio /dev/snd/controlC0: dimanne 14105 F.... pulseaudio CurrentDesktop: KDE Date: Fri Oct 14 21:28:54 2016 InstallationDate: Installed on 2014-07-05 (832 days ago) InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1) SourcePackage: pulseaudio UpgradeStatus: Upgraded to yakkety on 2016-10-09 (4 days ago) dmi.bios.date: 01/07/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0701 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X79-DELUXE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0701:bd01/07/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX79-DELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1633583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp