** Changed in: ubuntu-power-systems
     Assignee: (unassigned) => Canonical Kernel Team (canonical-kernel-team)

** Changed in: ubuntu-power-systems
       Status: Triaged => In Progress

** Tags removed: triage-r
** Tags added: triage-g

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https://bugs.launchpad.net/bugs/1655280

Title:
  ISST-LTE:pVM:roselp4:ubuntu 16.04.2: cp: error reading '/proc/vmcore':
  Bad address when trying to dump vmcore

Status in The Ubuntu-power-systems project:
  In Progress
Status in linux package in Ubuntu:
  In Progress

Bug description:
  == Comment: #0 - Ping Tian Han <pt...@cn.ibm.com> - 2017-01-09 02:51:00 ==
  ---Problem Description---
  Vmcore cannot be saved when triggering bug 150353 on roselp4:

  Copying data                       : [  2.0 %] \/usr/sbin/kdump-config: line 
591:  5502 Bus error               makedumpfile $MAKEDUMP_ARGS $vmcore_file 
$KDUMP_CORETEMP
  [  512.833872] kdump-tools[5450]:  * kdump-tools: makedumpfile failed, 
falling back to 'cp'
  [  573.595449] kdump-tools[5450]: cp: error reading '/proc/vmcore': Bad 
address
  [  573.605717] kdump-tools[5450]:  * kdump-tools: failed to save vmcore in 
/var/crash/201701090223
  [  573.765417] kdump-tools[5450]:  * running makedumpfile --dump-dmesg 
/proc/vmcore /var/crash/201701090223/dmesg.201701090223
  [  574.285506] kdump-tools[5450]: The kernel version is not supported.
  [  574.285672] kdump-tools[5450]: The makedumpfile operation may be 
incomplete.
  [  574.285767] kdump-tools[5450]: The dmesg log is saved to 
/var/crash/201701090223/dmesg.201701090223.
  [  574.305422] kdump-tools[5450]: makedumpfile Completed.
  [  574.315363] kdump-tools[5450]:  * kdump-tools: saved dmesg content in 
/var/crash/201701090223
  [  574.615688] kdump-tools[5450]: Mon, 09 Jan 2017 02:24:26 -0600
  [  574.705384] kdump-tools[5450]: Rebooting.
           Stopping ifup for ib0...
  [  OK  ] Stopped ifup for ib0.
  [ 1008.579897] reboot: Restarting system
   
  Contact Information = Ping Tian Han/pt...@cn.ibm.com Carrie 
Mitsuyoshi/carri...@us.ibm.com 
   
  ---uname output---
  Linux roselp4 4.8.0-34-generic #36~16.04.1-Ubuntu SMP Wed Dec 21 18:53:20 UTC 
2016 ppc64le ppc64le ppc64le GNU/Linux
   
  Machine Type = lpar 
   
  ---Debugger---
  A debugger is not configured
   
  ---Steps to Reproduce---
   1. config kdump on roselp4
  2. try to trigger bug 150353

   
  *Additional Instructions for Ping Tian Han/pt...@cn.ibm.com Carrie 
Mitsuyoshi/carri...@us.ibm.com: 
  -Post a private note with access information to the machine that the bug is 
occuring on.

  == Comment: #3 - Brahadambal Srinivasan <brsri...@in.ibm.com> -
  2017-01-10 02:42:25 ==

  root@roselp4:~# cat /proc/cmdline
  BOOT_IMAGE=/boot/vmlinux-4.8.0-34-generic 
root=UUID=0bcf3431-df8b-499c-9a13-33070f242e0c ro splash quiet 
crashkernel=384M-:512M

  root@roselp4:~# dmesg | grep Reser
  [    0.000000] Reserving 512MB of memory at 128MB for crashkernel (System 
RAM: 21760MB)

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