Public bug reported:
I usually test Ubuntu beta releases. With Artful, I haven't been able to
boot the image on my XPS 15 (9560) Dell laptop because the boot process
stops half way.
The boot proceeds properly if I pass the "nomodeset" kernel boot option
but that won't work because there is no more hiDPI support and dual
display doesn't work.
This has been ongoing for several weeks, around the 4.12 kernel. Please
fix it. It would be a shame for this product not to boot Artful out of
the box.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-11-generic 4.13.0-11.12
ProcVersionSignature: Ubuntu 4.13.0-11.12-generic 4.13.1
Uname: Linux 4.13.0-11-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1701 F.... pulseaudio
CasperVersion: 1.384
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 22 12:38:09 2017
LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170921)
MachineType: Dell Inc. XPS 15 9560
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
file=/cdrom/preseed/username.seed boot=casper quiet splash --- nomodeset
RelatedPackageVersions:
linux-restricted-modules-4.13.0-11-generic N/A
linux-backports-modules-4.13.0-11-generic N/A
linux-firmware 1.168
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/30/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.0:bd08/30/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1718936
Title:
Can't boot Artful 17.10 live images on XPS 15 (9560)
Status in linux package in Ubuntu:
New
Bug description:
I usually test Ubuntu beta releases. With Artful, I haven't been able
to boot the image on my XPS 15 (9560) Dell laptop because the boot
process stops half way.
The boot proceeds properly if I pass the "nomodeset" kernel boot
option but that won't work because there is no more hiDPI support and
dual display doesn't work.
This has been ongoing for several weeks, around the 4.12 kernel.
Please fix it. It would be a shame for this product not to boot Artful
out of the box.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-11-generic 4.13.0-11.12
ProcVersionSignature: Ubuntu 4.13.0-11.12-generic 4.13.1
Uname: Linux 4.13.0-11-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1701 F.... pulseaudio
CasperVersion: 1.384
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 22 12:38:09 2017
LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170921)
MachineType: Dell Inc. XPS 15 9560
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
file=/cdrom/preseed/username.seed boot=casper quiet splash --- nomodeset
RelatedPackageVersions:
linux-restricted-modules-4.13.0-11-generic N/A
linux-backports-modules-4.13.0-11-generic N/A
linux-firmware 1.168
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/30/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.0:bd08/30/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
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