You may need to run the following from a terminal: sudo apt-get install -f sudo apt-get clean sudo apt-get update
Then re-install the package or updates. If that does not resolve your issue, please mark the bug as "Confirmed" ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1722880 Title: package linux-image-4.10.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Incomplete Bug description: I can not get any updates or apps to load ProblemType: Package DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-37-generic (not installed) ProcVersionSignature: Ubuntu 4.10.0-35.39-generic 4.10.17 Uname: Linux 4.10.0-35-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: manstown 1522 F.... pulseaudio /dev/snd/controlC0: manstown 1522 F.... pulseaudio /dev/snd/controlC1: manstown 1522 F.... pulseaudio Date: Tue Oct 10 13:51:50 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 InstallationDate: Installed on 2017-06-01 (131 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) IwConfig: lo no wireless extensions. eno1 no wireless extensions. MachineType: Hewlett-Packard HP EliteDesk 800 G1 SFF ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-35-generic.efi.signed root=UUID=1ab0ac07-cdf5-42bf-b2ba-665b41c3a147 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A RfKill: SourcePackage: linux Title: package linux-image-4.10.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/17/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L01 v02.21 dmi.board.asset.tag: MXL418062G dmi.board.name: 1998 dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: MXL418062G dmi.chassis.type: 4 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL01v02.21:bd12/17/2013:svnHewlett-Packard:pnHPEliteDesk800G1SFF:pvr:rvnHewlett-Packard:rn1998:rvr:cvnHewlett-Packard:ct4:cvr: dmi.product.name: HP EliteDesk 800 G1 SFF dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1722880/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp