UPDATE: When the laptop is fully charged and still on AC (but not
charging since it is 100% charged), the errors appear again but the SSD
speed is normal (~500 Read/Write).

I don't think that the CPU frequency has a limit when on battery-mode.
The problem is related with my stock SSD (the laptop came with).

** Description changed:

  I recently bought the following laptop:
  Asus VivoBook X542UQ-DM148T - 15.6" (i7-7500U/8GB/256GB/GT 940MX 2GB)
  
  It came pre-installed with Win10 and I did a fresh install of Ubuntu
  16.04 LTS. The screen was flickering for some reason and installing
  Ubuntu 17.04 fixed the issue.
  
  The real problem is that when I'm booting the laptop, the following
  error is being shown on my screen:
  
  [   12.866073] pcieport 0000:00:1c.5: can't find device of ID00e5
  [   12.898481] pcieport 0000:00:1c.5: AER: Multiple Corrected error received: 
id=00e5
  [   12.898488] pcieport 0000:00:1c.5: PCIe Bus Error: severity=Corrected, 
type=Physical Layer, id=00e5(Receiver ID)
  [   12.898491] pcieport 0000:00:1c.5:   device [8086:9d15] error 
status/mask=00002041/00002000
  [   12.898492] pcieport 0000:00:1c.5:    [ 0] Receiver Error         (First)
  [   12.898493] pcieport 0000:00:1c.5:    [ 6] Bad TLP
  
  I know that this error can be hid with one of the following kernel boot 
arguments:
  pci=nomsi / pci=noaer / pcie_aspm=off / pci=nommconf.
  
  The weird thing is that the above output is only being shown when the
  laptop is on AC Power (charging). When the laptop is not connected to AC
  (battery-mode), it has performance issues (slow boot and slow
  application launching). I was trying all day long to fix the problem. I
  removed everything that had to do with power-saving, reinstalled, re-
  tweaked for performance, tried different kernels but had no luck. While
  diagnosing, I had the idea to benchmark the "M2 SATA-3 SSD" that my
  laptop had. The results are:
  
  * On AC Power: 522MB/s (READ) | 416MB/s (WRITE)
  * On Battery Power: 32MB/s (READ) | 31MB/s (WRITE)
  
  This explains everyting. That's why I'm having a slow boot and slow
  application launching!
  
  Commands "lspci" and "dmesg" say that the error comes from the following 
device:
  00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
#6 (rev f1)
  
  I will attach lspci and dmesg output on a tar.gz file.
+ 
+ --------------------------------------------------------------------------
+ UPDATE: When the laptop is fully charged and still on AC (but not charging 
since it is 100% charged), the errors appear again but the SSD speed is normal 
(~500 Read/Write).
+ --------------------------------------------------------------------------
  
  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-37-generic 4.10.0-37.41
  ProcVersionSignature: Ubuntu 4.10.0-37.41-generic 4.10.17
  Uname: Linux 4.10.0-37-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  georgem    2557 F.... pulseaudio
  CurrentDesktop: Unity:Unity7
  Date: Sun Oct 22 23:17:57 2017
  InstallationDate: Installed on 2017-10-20 (2 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 13d3:3496 IMC Networks
   Bus 001 Device 003: ID 13d3:5a01 IMC Networks
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X542UQ
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-37-generic.efi.signed 
root=UUID=38d32efc-d0cb-4a82-9e6c-e6a3bd62e51d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-37-generic N/A
   linux-backports-modules-4.10.0-37-generic  N/A
   linux-firmware                             1.164.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/18/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X542UQ.202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X542UQ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX542UQ.202:bd05/18/2017:svnASUSTeKCOMPUTERINC.:pnX542UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX542UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X542UQ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1726159

Title:
  PCIe BUS Error causing really slow laptop performance

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I recently bought the following laptop:
  Asus VivoBook X542UQ-DM148T - 15.6" (i7-7500U/8GB/256GB/GT 940MX 2GB)

  It came pre-installed with Win10 and I did a fresh install of Ubuntu
  16.04 LTS. The screen was flickering for some reason and installing
  Ubuntu 17.04 fixed the issue.

  The real problem is that when I'm booting the laptop, the following
  error is being shown on my screen:

  [   12.866073] pcieport 0000:00:1c.5: can't find device of ID00e5
  [   12.898481] pcieport 0000:00:1c.5: AER: Multiple Corrected error received: 
id=00e5
  [   12.898488] pcieport 0000:00:1c.5: PCIe Bus Error: severity=Corrected, 
type=Physical Layer, id=00e5(Receiver ID)
  [   12.898491] pcieport 0000:00:1c.5:   device [8086:9d15] error 
status/mask=00002041/00002000
  [   12.898492] pcieport 0000:00:1c.5:    [ 0] Receiver Error         (First)
  [   12.898493] pcieport 0000:00:1c.5:    [ 6] Bad TLP

  I know that this error can be hid with one of the following kernel boot 
arguments:
  pci=nomsi / pci=noaer / pcie_aspm=off / pci=nommconf.

  The weird thing is that the above output is only being shown when the
  laptop is on AC Power (charging). When the laptop is not connected to
  AC (battery-mode), it has performance issues (slow boot and slow
  application launching). I was trying all day long to fix the problem.
  I removed everything that had to do with power-saving, reinstalled,
  re-tweaked for performance, tried different kernels but had no luck.
  While diagnosing, I had the idea to benchmark the "M2 SATA-3 SSD" that
  my laptop had. The results are:

  * On AC Power: 522MB/s (READ) | 416MB/s (WRITE)
  * On Battery Power: 32MB/s (READ) | 31MB/s (WRITE)

  This explains everyting. That's why I'm having a slow boot and slow
  application launching!

  Commands "lspci" and "dmesg" say that the error comes from the following 
device:
  00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
#6 (rev f1)

  I will attach lspci and dmesg output on a tar.gz file.

  --------------------------------------------------------------------------
  UPDATE: When the laptop is fully charged and still on AC (but not charging 
since it is 100% charged), the errors appear again but the SSD speed is normal 
(~500 Read/Write).
  --------------------------------------------------------------------------

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-37-generic 4.10.0-37.41
  ProcVersionSignature: Ubuntu 4.10.0-37.41-generic 4.10.17
  Uname: Linux 4.10.0-37-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  georgem    2557 F.... pulseaudio
  CurrentDesktop: Unity:Unity7
  Date: Sun Oct 22 23:17:57 2017
  InstallationDate: Installed on 2017-10-20 (2 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 13d3:3496 IMC Networks
   Bus 001 Device 003: ID 13d3:5a01 IMC Networks
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X542UQ
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-37-generic.efi.signed 
root=UUID=38d32efc-d0cb-4a82-9e6c-e6a3bd62e51d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-37-generic N/A
   linux-backports-modules-4.10.0-37-generic  N/A
   linux-firmware                             1.164.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/18/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X542UQ.202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X542UQ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX542UQ.202:bd05/18/2017:svnASUSTeKCOMPUTERINC.:pnX542UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX542UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X542UQ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1726159/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to