This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1731467 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1731467 Title: Cannot pair BLE remote devices when using combo BT SoC Status in bluez package in Ubuntu: In Progress Status in linux package in Ubuntu: Incomplete Bug description: It has been observed that sometimes it is not possible to pair with BLE remote devices when the host system is using combo (WiFi + BT) chip. The root cause of the disconnection has been identified as coming from the internal to bluez timeout. If bluez does not hear any reply from for two seconds the link is automagically disconnected. The reason fro the silence is not however a failure of the remote device but quite often a delay in the WiFi/BT combo driver that causes the packages not to reach the bluez stack. [Impact] Not possible to pair BLE remote devices such as sensors and such with Ubuntu when the host system uses BT+WiFi combo SoC. The connection attempt is disturbed with a timeout. [Fix] It has been fixed by increasing the timeout value from 2 seconds to 4 seconds. It is enough for the events to reach the stack (measured that it takes between 3 and 3.5 seconds). [Testcase] Tested with the device that failed to connect to Ubuntu Core gateway. It fails w/o the patch, it connects just fine with the patch applied. [Regression Potential] Very small. The increased timeout is taken into consideration only for new and scan report triggered connections. It will not make any already working device to fail to pair. [Other Info] The bug has been discussed and fixed here: https://marc.info/?l=linux-bluetooth&m=150824844606937&w=2 [Patch] https://git.kernel.org/pub/scm/linux/kernel/git/bluetooth/bluetooth- next.git/commit/?id=1f01d8be0e6a04bd682a55f6d50c14c1679e7571 The patch has been accepted by the upstream and will be a part of the next kernel release. Currently in the bluetooth-next tree. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1731467/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp