apport information ** Tags added: apport-collected
** Description changed: I have an ubuntu server 16.04.3 running 4.4.0-98-generic. It randomly hangs and requires a hard power cycle. I have managed to capture the following Kernel Oops from the log but I unsure what the cause is. Nov 17 15:07:47 server1 kernel: [39934.913759] BUG: unable to handle kernel NULL pointer dereference at (null) Nov 17 15:07:47 server1 kernel: [39934.913767] IP: [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913775] PGD 7197ed067 PUD 6d7040067 PMD 0 Nov 17 15:07:47 server1 kernel: [39934.913781] Oops: 0000 [#1] SMP Nov 17 15:07:47 server1 kernel: [39934.913785] Modules linked in: ipmi_si pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_multiport mpt3sas raid_class scsi_transport_sas mptctl mptbase ip_gre ip_tunnel gre dell_rbu ipt_REJECT nf_reject_ipv4 xt_tcpudp xt_iprange xt_conntrack iptable_filter iptable_mangle iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack ip_tables x_tables binfmt_misc joydev input_leds ipmi_ssif ipmi_devintf hid_generic gpio_ich usbhid dcdbas hid intel_powerclamp kvm_intel kvm irqbypass i7core_edac edac_core lpc_ich shpchp ipmi_msghandler 8250_fintek mac_hid acpi_power_meter coretemp parport_pc ppdev sunrpc lp parport autofs4 bnx2 megaraid_sas wmi fjes [last unloaded: ipmi_si] Nov 17 15:07:47 server1 kernel: [39934.913819] CPU: 0 PID: 22392 Comm: telnet Tainted: G OE 4.4.0-98-generic #121-Ubuntu Nov 17 15:07:47 server1 kernel: [39934.913821] Hardware name: Dell Inc. PowerEdge R310/05XKKK, BIOS 1.12.0 09/06/2013 Nov 17 15:07:47 server1 kernel: [39934.913822] task: ffff8808140fa640 ti: ffff8806d16c0000 task.ti: ffff8806d16c0000 Nov 17 15:07:47 server1 kernel: [39934.913823] RIP: 0010:[<ffffffff814fa1e5>] [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913826] RSP: 0018:ffff8806d16c3978 EFLAGS: 00010246 Nov 17 15:07:47 server1 kernel: [39934.913827] RAX: 0000000000000000 RBX: ffff88071f498700 RCX: 0000000000000009 Nov 17 15:07:47 server1 kernel: [39934.913828] RDX: 0000000080000000 RSI: 0000000000000000 RDI: ffff88071943ac28 Nov 17 15:07:47 server1 kernel: [39934.913829] RBP: ffff8806d16c39a0 R08: ffff88071f498700 R09: ffff88071f498700 Nov 17 15:07:47 server1 kernel: [39934.913830] R10: 00000001009732b3 R11: 0000000000000000 R12: ffff88071943ac00 Nov 17 15:07:47 server1 kernel: [39934.913831] R13: 0000000000000000 R14: ffff8806d16c3aa0 R15: 0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913832] FS: 00007f2d745ec740(0000) GS:ffff88081ee00000(0000) knlGS:0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913834] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Nov 17 15:07:47 server1 kernel: [39934.913835] CR2: 0000000000000000 CR3: 00000007b3e70000 CR4: 00000000000026f0 Nov 17 15:07:47 server1 kernel: [39934.913836] Stack: Nov 17 15:07:47 server1 kernel: [39934.913837] 0000000000000009 0000000000000040 0000000000000000 0000000000000001 Nov 17 15:07:47 server1 kernel: [39934.913838] 0000000000000004 ffff8806d16c3d48 ffffffff81225873 ffff880814379400 Nov 17 15:07:47 server1 kernel: [39934.913840] ffff8806d16c4000 0000000000000000 0000000000000000 ffff8808140fa640 Nov 17 15:07:47 server1 kernel: [39934.913842] Call Trace: Nov 17 15:07:47 server1 kernel: [39934.913846] [<ffffffff81225873>] do_select+0x383/0x810 Nov 17 15:07:47 server1 kernel: [39934.913850] [<ffffffff8173b086>] ? __dev_queue_xmit+0x286/0x590 Nov 17 15:07:47 server1 kernel: [39934.913852] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913853] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913855] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913858] [<ffffffff810b92da>] ? enqueue_task_fair+0xaa/0x8b0 Nov 17 15:07:47 server1 kernel: [39934.913861] [<ffffffff81037ef9>] ? sched_clock+0x9/0x10 Nov 17 15:07:47 server1 kernel: [39934.913864] [<ffffffff810b1d2f>] ? sched_clock_cpu+0x8f/0xa0 Nov 17 15:07:47 server1 kernel: [39934.913866] [<ffffffff810ab5f4>] ? check_preempt_curr+0x54/0x90 Nov 17 15:07:47 server1 kernel: [39934.913868] [<ffffffff810ab649>] ? ttwu_do_wakeup+0x19/0xe0 Nov 17 15:07:47 server1 kernel: [39934.913869] [<ffffffff810ab7ad>] ? ttwu_do_activate.constprop.90+0x5d/0x70 Nov 17 15:07:47 server1 kernel: [39934.913871] [<ffffffff810ac1f9>] ? try_to_wake_up+0x49/0x3f0 Nov 17 15:07:47 server1 kernel: [39934.913872] [<ffffffff810ac5b5>] ? wake_up_process+0x15/0x20 Nov 17 15:07:47 server1 kernel: [39934.913875] [<ffffffff81098671>] ? insert_work+0x81/0xc0 Nov 17 15:07:47 server1 kernel: [39934.913877] [<ffffffff81225ecf>] core_sys_select+0x1cf/0x2f0 Nov 17 15:07:47 server1 kernel: [39934.913880] [<ffffffff810c3dd4>] ? __wake_up+0x44/0x50 Nov 17 15:07:47 server1 kernel: [39934.913883] [<ffffffff814f8251>] ? tty_write_unlock+0x31/0x40 Nov 17 15:07:47 server1 kernel: [39934.913885] [<ffffffff81502306>] ? tty_ldisc_deref+0x16/0x20 Nov 17 15:07:47 server1 kernel: [39934.913887] [<ffffffff814fe080>] ? n_tty_open+0xe0/0xe0 Nov 17 15:07:47 server1 kernel: [39934.913888] [<ffffffff812260aa>] SyS_select+0xba/0x110 Nov 17 15:07:47 server1 kernel: [39934.913892] [<ffffffff818446b2>] entry_SYSCALL_64_fastpath+0x16/0x71 Nov 17 15:07:47 server1 kernel: [39934.913893] Code: 45 31 ed 4c 8b 20 4c 89 e7 e8 c8 f8 ff ff 85 c0 74 0e 5b 44 89 e8 41 5c 41 5d 41 5e 41 5f 5d c3 4c 89 e7 e8 be 80 00 00 49 89 c7 <48> 8b 00 48 8b 40 60 48 85 c0 74 0e 4c 89 f2 48 89 de 4c 89 e7 Nov 17 15:07:47 server1 kernel: [39934.913912] RIP [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913913] RSP <ffff8806d16c3978> Nov 17 15:07:47 server1 kernel: [39934.913914] CR2: 0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913916] ---[ end trace f4b3729a417c4ec5 ]--- + --- + ApportVersion: 2.20.1-0ubuntu2.12 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=11833320-9c4f-4496-af9e-39f82087cfb0 + InstallationDate: Installed on 2016-11-10 (371 days ago) + InstallationMedia: Ubuntu-Server 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1) + MachineType: Dell Inc. PowerEdge R310 + Package: linux (not installed) + ProcFB: + + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-98-generic root=UUID=26d06d19-5040-42bd-92d6-1a6ea07f7a49 ro plymouth:debug drm.debug=0xe + ProcVersionSignature: Ubuntu 4.4.0-98.121-generic 4.4.90 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.4.0-98-generic N/A + linux-backports-modules-4.4.0-98-generic N/A + linux-firmware 1.157.13 + RfKill: + + Tags: xenial xenial + Uname: Linux 4.4.0-98-generic x86_64 + UnreportableReason: The report belongs to a package that is not installed. + UpgradeStatus: Upgraded to xenial on 2017-04-09 (221 days ago) + UserGroups: + + _MarkForUpload: False + dmi.bios.date: 09/06/2013 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.12.0 + dmi.board.name: 05XKKK + dmi.board.vendor: Dell Inc. + dmi.board.version: A02 + dmi.chassis.type: 23 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd09/06/2013:svnDellInc.:pnPowerEdgeR310:pvr:rvnDellInc.:rn05XKKK:rvrA02:cvnDellInc.:ct23:cvr: + dmi.product.name: PowerEdge R310 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1732945/+attachment/5010562/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1732945 Title: Kernel Oops - unable to handle kernel NULL pointer dereference at (null); tty_poll+0x55/0x90 Status in linux package in Ubuntu: Confirmed Bug description: I have an ubuntu server 16.04.3 running 4.4.0-98-generic. It randomly hangs and requires a hard power cycle. I have managed to capture the following Kernel Oops from the log but I unsure what the cause is. Nov 17 15:07:47 server1 kernel: [39934.913759] BUG: unable to handle kernel NULL pointer dereference at (null) Nov 17 15:07:47 server1 kernel: [39934.913767] IP: [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913775] PGD 7197ed067 PUD 6d7040067 PMD 0 Nov 17 15:07:47 server1 kernel: [39934.913781] Oops: 0000 [#1] SMP Nov 17 15:07:47 server1 kernel: [39934.913785] Modules linked in: ipmi_si pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_multiport mpt3sas raid_class scsi_transport_sas mptctl mptbase ip_gre ip_tunnel gre dell_rbu ipt_REJECT nf_reject_ipv4 xt_tcpudp xt_iprange xt_conntrack iptable_filter iptable_mangle iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack ip_tables x_tables binfmt_misc joydev input_leds ipmi_ssif ipmi_devintf hid_generic gpio_ich usbhid dcdbas hid intel_powerclamp kvm_intel kvm irqbypass i7core_edac edac_core lpc_ich shpchp ipmi_msghandler 8250_fintek mac_hid acpi_power_meter coretemp parport_pc ppdev sunrpc lp parport autofs4 bnx2 megaraid_sas wmi fjes [last unloaded: ipmi_si] Nov 17 15:07:47 server1 kernel: [39934.913819] CPU: 0 PID: 22392 Comm: telnet Tainted: G OE 4.4.0-98-generic #121-Ubuntu Nov 17 15:07:47 server1 kernel: [39934.913821] Hardware name: Dell Inc. PowerEdge R310/05XKKK, BIOS 1.12.0 09/06/2013 Nov 17 15:07:47 server1 kernel: [39934.913822] task: ffff8808140fa640 ti: ffff8806d16c0000 task.ti: ffff8806d16c0000 Nov 17 15:07:47 server1 kernel: [39934.913823] RIP: 0010:[<ffffffff814fa1e5>] [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913826] RSP: 0018:ffff8806d16c3978 EFLAGS: 00010246 Nov 17 15:07:47 server1 kernel: [39934.913827] RAX: 0000000000000000 RBX: ffff88071f498700 RCX: 0000000000000009 Nov 17 15:07:47 server1 kernel: [39934.913828] RDX: 0000000080000000 RSI: 0000000000000000 RDI: ffff88071943ac28 Nov 17 15:07:47 server1 kernel: [39934.913829] RBP: ffff8806d16c39a0 R08: ffff88071f498700 R09: ffff88071f498700 Nov 17 15:07:47 server1 kernel: [39934.913830] R10: 00000001009732b3 R11: 0000000000000000 R12: ffff88071943ac00 Nov 17 15:07:47 server1 kernel: [39934.913831] R13: 0000000000000000 R14: ffff8806d16c3aa0 R15: 0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913832] FS: 00007f2d745ec740(0000) GS:ffff88081ee00000(0000) knlGS:0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913834] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Nov 17 15:07:47 server1 kernel: [39934.913835] CR2: 0000000000000000 CR3: 00000007b3e70000 CR4: 00000000000026f0 Nov 17 15:07:47 server1 kernel: [39934.913836] Stack: Nov 17 15:07:47 server1 kernel: [39934.913837] 0000000000000009 0000000000000040 0000000000000000 0000000000000001 Nov 17 15:07:47 server1 kernel: [39934.913838] 0000000000000004 ffff8806d16c3d48 ffffffff81225873 ffff880814379400 Nov 17 15:07:47 server1 kernel: [39934.913840] ffff8806d16c4000 0000000000000000 0000000000000000 ffff8808140fa640 Nov 17 15:07:47 server1 kernel: [39934.913842] Call Trace: Nov 17 15:07:47 server1 kernel: [39934.913846] [<ffffffff81225873>] do_select+0x383/0x810 Nov 17 15:07:47 server1 kernel: [39934.913850] [<ffffffff8173b086>] ? __dev_queue_xmit+0x286/0x590 Nov 17 15:07:47 server1 kernel: [39934.913852] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913853] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913855] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913858] [<ffffffff810b92da>] ? enqueue_task_fair+0xaa/0x8b0 Nov 17 15:07:47 server1 kernel: [39934.913861] [<ffffffff81037ef9>] ? sched_clock+0x9/0x10 Nov 17 15:07:47 server1 kernel: [39934.913864] [<ffffffff810b1d2f>] ? sched_clock_cpu+0x8f/0xa0 Nov 17 15:07:47 server1 kernel: [39934.913866] [<ffffffff810ab5f4>] ? check_preempt_curr+0x54/0x90 Nov 17 15:07:47 server1 kernel: [39934.913868] [<ffffffff810ab649>] ? ttwu_do_wakeup+0x19/0xe0 Nov 17 15:07:47 server1 kernel: [39934.913869] [<ffffffff810ab7ad>] ? ttwu_do_activate.constprop.90+0x5d/0x70 Nov 17 15:07:47 server1 kernel: [39934.913871] [<ffffffff810ac1f9>] ? try_to_wake_up+0x49/0x3f0 Nov 17 15:07:47 server1 kernel: [39934.913872] [<ffffffff810ac5b5>] ? wake_up_process+0x15/0x20 Nov 17 15:07:47 server1 kernel: [39934.913875] [<ffffffff81098671>] ? insert_work+0x81/0xc0 Nov 17 15:07:47 server1 kernel: [39934.913877] [<ffffffff81225ecf>] core_sys_select+0x1cf/0x2f0 Nov 17 15:07:47 server1 kernel: [39934.913880] [<ffffffff810c3dd4>] ? __wake_up+0x44/0x50 Nov 17 15:07:47 server1 kernel: [39934.913883] [<ffffffff814f8251>] ? tty_write_unlock+0x31/0x40 Nov 17 15:07:47 server1 kernel: [39934.913885] [<ffffffff81502306>] ? tty_ldisc_deref+0x16/0x20 Nov 17 15:07:47 server1 kernel: [39934.913887] [<ffffffff814fe080>] ? n_tty_open+0xe0/0xe0 Nov 17 15:07:47 server1 kernel: [39934.913888] [<ffffffff812260aa>] SyS_select+0xba/0x110 Nov 17 15:07:47 server1 kernel: [39934.913892] [<ffffffff818446b2>] entry_SYSCALL_64_fastpath+0x16/0x71 Nov 17 15:07:47 server1 kernel: [39934.913893] Code: 45 31 ed 4c 8b 20 4c 89 e7 e8 c8 f8 ff ff 85 c0 74 0e 5b 44 89 e8 41 5c 41 5d 41 5e 41 5f 5d c3 4c 89 e7 e8 be 80 00 00 49 89 c7 <48> 8b 00 48 8b 40 60 48 85 c0 74 0e 4c 89 f2 48 89 de 4c 89 e7 Nov 17 15:07:47 server1 kernel: [39934.913912] RIP [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913913] RSP <ffff8806d16c3978> Nov 17 15:07:47 server1 kernel: [39934.913914] CR2: 0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913916] ---[ end trace f4b3729a417c4ec5 ]--- --- ApportVersion: 2.20.1-0ubuntu2.12 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=11833320-9c4f-4496-af9e-39f82087cfb0 InstallationDate: Installed on 2016-11-10 (371 days ago) InstallationMedia: Ubuntu-Server 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1) MachineType: Dell Inc. PowerEdge R310 Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-98-generic root=UUID=26d06d19-5040-42bd-92d6-1a6ea07f7a49 ro plymouth:debug drm.debug=0xe ProcVersionSignature: Ubuntu 4.4.0-98.121-generic 4.4.90 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-98-generic N/A linux-backports-modules-4.4.0-98-generic N/A linux-firmware 1.157.13 RfKill: Tags: xenial xenial Uname: Linux 4.4.0-98-generic x86_64 UnreportableReason: The report belongs to a package that is not installed. UpgradeStatus: Upgraded to xenial on 2017-04-09 (221 days ago) UserGroups: _MarkForUpload: False dmi.bios.date: 09/06/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.12.0 dmi.board.name: 05XKKK dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 23 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd09/06/2013:svnDellInc.:pnPowerEdgeR310:pvr:rvnDellInc.:rn05XKKK:rvrA02:cvnDellInc.:ct23:cvr: dmi.product.name: PowerEdge R310 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1732945/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
