You may need to run the following from a terminal:
sudo apt-get install -f
sudo apt-get clean
sudo apt-get update
Then re-install the package or updates.
If that does not resolve your issue, please mark the bug as "Confirmed"
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1736323
Title:
package linux-image-4.13.0-17-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm using an IBM thinkpad R50
ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-17-generic (not installed)
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version
k4.13.0-16-generic.
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: newton 901 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
Mixer name : 'Analog Devices AD1981B'
Components : 'AC97a:41445374'
Controls : 27
Simple ctrls : 18
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw
1RHT71WW-3.04'
Mixer name : 'ThinkPad EC 1RHT71WW-3.04'
Components : ''
Controls : 2
Simple ctrls : 1
Card29.Amixer.values:
Simple mixer control 'Console',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 14
Mono: Playback 8 [57%] [on]
Date: Mon Dec 4 21:58:51 2017
DuplicateSignature:
package:linux-image-4.13.0-17-generic:(not installed)
Preparing to unpack
.../12-linux-image-4.13.0-17-generic_4.13.0-17.20_i386.deb ...
This kernel does not support a non-PAE CPU.
dpkg: error processing archive
/tmp/apt-dpkg-install-hnysPd/12-linux-image-4.13.0-17-generic_4.13.0-17.20_i386.deb
(--unpack):
subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit
status 1
HibernationDevice: RESUME=UUID=5c65b509-112c-4f21-a68b-76ba7fb8ba32
InstallationDate: Installed on 2017-11-21 (14 days ago)
InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 0123456
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic
root=UUID=034bd9a6-74ee-45c6-bbb3-f3a5ebd3f36b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal,
3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal,
2.7.14-2ubuntu1
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.13.0-17-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2006
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDPWW (3.21 )
dmi.board.name: 0123456
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnIBM:bvr1RETDPWW(3.21):bd06/02/2006:svnIBM:pn0123456:pvrThinkPadR50:rvnIBM:rn0123456:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 0123456
dmi.product.version: ThinkPad R50
dmi.sys.vendor: IBM
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1736323/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
