This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1738263 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1738263 Title: Touchpad not working and locking CPU Status in linux package in Ubuntu: Incomplete Bug description: Notebook: ASUS GL703VD Touchpad: probably ELAN clickpad it seems to be connected to i2c bus the modules loaded are elan_i2c and multitouch_hid the multitouch hid module take almost 100% of cpu and the mouse cursor moves badly (loosing it for a second or 2 then resuming) also feature clicks and doubleclicks and sensitivity problems. doing rmmod hid-multitouch.ko (or rmmod multitouch_hid) and blacklisting the module solves the cpu problem but obviously the touchoad is dead. SEVERITY VERY HIGH It probably affects many other ASUS models. (the touchpad works perfectly in windows 10 by the way) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1738263/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp