This may be a duplicate of bug 1734147

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1739896

Title:
  Packard Bell

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a new Packard Bell laptop.  Yes, I said new Packard Bell.  I
  bought this laptop for $199 and it's as good as any $199. laptop could
  be.  The laptop came with Windows 10 and I attempted to install Ubuntu
  and thought I was successful, but I was not.  On reboot I went into
  BIOS settings to find my USB flash drive was no longer visible in the
  BIOS.  I can make changes to the BIOS and they stick but no matter
  what I do, the USB device is not visable

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