This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1741264 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: zesty -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1741264 Title: Touchpad (Elan !?) not detected on Asus Zenbook UX32VD after new install Status in linux package in Ubuntu: Incomplete Bug description: Hi, I've a fresh installed Ubuntu 16.04 on an Asus Zenbook UX32VD laptop. The touchpad does not work at all. It is not even listed in xinput. I'm not sure about the manufacturer but I think it is Elan I've tested with fresh install of Ubuntu 16.04.3 LTS I've also tested with live USB of Ubuntu 17.10, 14.04 LTS An USB connected mouse works perfectly. Thank you for your time --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Cannot stat file /proc/2288/fd/17: Stale file handle Cannot stat file /proc/2288/fd/18: Stale file handle USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 2208 F.... pulseaudio CasperVersion: 1.380 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) MachineType: ASUSTeK COMPUTER INC. UX32VD Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: file=/preseed/hostname.seed noprompt boot=casper iso-scan/filename=/hostname-17.04-desktop-amd64.iso quiet -- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 01/29/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX32VD.214 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX32VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.214:bd01/29/2013:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: UX32VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1741264/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp