You may need to run the following from a terminal:
sudo apt-get install -f
sudo apt-get clean
sudo apt-get update
Then re-install the package or updates.
If that does not resolve your issue, please mark the bug as "Confirmed"
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1740906
Title:
package linux-image-4.13.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in linux package in Ubuntu:
Incomplete
Bug description:
Fresh install Lubuntu 17.10 desktop i386. Dell Latitude D600.
Defaults on install except having to "forcepae" on boot. "apt --fix-
broken install" gives the following errors -
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following additional packages will be installed:
linux-image-4.13.0-21-generic
Suggested packages:
fdutils linux-doc-4.13.0 | linux-source-4.13.0 linux-tools
The following NEW packages will be installed:
linux-image-4.13.0-21-generic
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
88 not fully installed or removed.
Need to get 19.3 MB of archives.
After this operation, 50.7 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://us.archive.ubuntu.com/ubuntu artful-updates/main i386
linux-image-4.13.0-21-generic i386 4.13.0-21.24 [19.3 MB]
Fetched 19.3 MB in 4s (4,423 kB/s)
(Reading database ... 146408 files and directories currently installed.)
Preparing to unpack .../linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
...
This kernel does not support a non-PAE CPU.
dpkg: error processing archive
/var/cache/apt/archives/linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
(--unpack):
subprocess new pre-installation script returned error exit status 1
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 4.13.0-21-generic
/boot/vmlinuz-4.13.0-21-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 4.13.0-21-generic
/boot/vmlinuz-4.13.0-21-generic
Errors were encountered while processing:
/var/cache/apt/archives/linux-image-4.13.0-21-generic_4.13.0-21.24_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version
k4.13.0-16-generic.
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tcs 1104 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 5'
Mixer name : 'SigmaTel STAC9750,51'
Components : 'AC97a:83847650'
Controls : 39
Simple ctrls : 24
Date: Tue Jan 2 09:18:38 2018
ErrorMessage: subprocess new pre-installation script returned error exit
status 1
HibernationDevice: RESUME=UUID=40d082d2-6dec-4a8f-b207-0f43ebe8a43e
InstallationDate: Installed on 2018-01-02 (0 days ago)
InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release i386 (20171017.1)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Latitude D600
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic
root=UUID=9a6ff044-01b0-4d97-8198-9c3a200e9f5a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal,
3.6.3-0ubuntu2
PythonDetails: /root/Error: command ['which', 'python'] failed with exit code
1:, Error: [Errno 2] No such file or directory: "/root/Error: command ['which',
'python'] failed with exit code 1:": "/root/Error: command ['which', 'python']
failed with exit code 1:", unpackaged
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.13.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A05
dmi.board.name: 03U652
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias:
dmi:bvnDellComputerCorporation:bvrA05:bd05/29/2003:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn03U652:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation
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