Public bug reported:
A usb-storage quirk is needed for the Mediasonic ProRaid 2 Bay 2.5' SATA
HDD / SSD Enclosure - USB 3.1 Gen-II Type-C (HUR6-SU31) for reliable use
in Ubuntu/Kubuntu 14-17.10. Using quirk 'u' appears to have fixed
disconnect issues during install and use.
Linux Version: Ubuntu 4.13.0-16.19-generic 4.13.4
Device ID:174c:1356 ASMedia Technology Inc.
usb 9-1: new SuperSpeed USB device number 2 using xhci_hcd
usb 9-1: New USB device found, idVendor=174c, idProduct=1356
usb 9-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
usb 9-1: Product: ASM1352R-Fast
usb 9-1: Manufacturer: ASMT
usb 9-1: SerialNumber: 0000000000000001
usb 9-1: UAS is blacklisted for this device, using usb-storage instead
Note: With/without UAS the issue persisted. I disabled UAS to prevent
devices sleeping to eliminate that as a possibility.
Symptoms: Before using the quirk, the enclosure would completely stop
responding during an install attempt, and the usb host would eventually
be disabled. The device's LEDs would continue to blink as if being
accessed.
Fix: I specified the quirk by appending "usb-storage.quirks=174c:1356:u"
to the linux line in Grub. Hopefully others can verify this (if I'm not
insane) and include a patch for this upstream in the Kernel.
Note: For those who install to a device such as this, you may need to
modify your installation before booting it, by creating a file
"/etc/modprobe.d/asm1352r-usb-quirk.conf" with contents "options usb-
storage quirks=0x174c:0x1356:u". I have seen others (through Google)
issuing the same "u" quirk for several ASMedia devices...Perhaps their
chipsets need this?
This is my first bug report. If any more information is needed, please
inform me. I'd like to thank a TJ- in Ubuntu's IRC for helping nail this
down.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: 1356 174c quirk storage usb
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033880/+files/WifiSyslog.txt
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033866/+files/AlsaInfo.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033867/+files/CRDA.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033868/+files/CurrentDmesg.txt
** Attachment removed: "Dependencies.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033869/+files/Dependencies.txt
** Attachment removed: "JournalErrors.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033870/+files/JournalErrors.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033871/+files/Lspci.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033872/+files/Lsusb.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033873/+files/ProcCpuinfo.txt
** Attachment removed: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033874/+files/ProcCpuinfoMinimal.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033875/+files/ProcEnviron.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033876/+files/ProcInterrupts.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033877/+files/ProcModules.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033878/+files/PulseList.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+attachment/5033879/+files/UdevDb.txt
** Description changed:
A usb-storage quirk is needed for the Mediasonic ProRaid 2 Bay 2.5' SATA
HDD / SSD Enclosure - USB 3.1 Gen-II Type-C (HUR6-SU31) for reliable use
in Ubuntu/Kubuntu 14-17.10. Using quirk 'u' appears to have fixed
disconnect issues during install and use.
Linux Version: Ubuntu 4.13.0-16.19-generic 4.13.4
Device ID:174c:1356 ASMedia Technology Inc.
usb 9-1: new SuperSpeed USB device number 2 using xhci_hcd
usb 9-1: New USB device found, idVendor=174c, idProduct=1356
usb 9-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
usb 9-1: Product: ASM1352R-Fast
usb 9-1: Manufacturer: ASMT
usb 9-1: SerialNumber: 0000000000000001
usb 9-1: UAS is blacklisted for this device, using usb-storage instead
Note: With/without UAS the issue persisted. I disabled UAS to prevent
devices sleeping to eliminate that as a possibility.
Symptoms: Before using the quirk, the enclosure would completely stop
responding during an install attempt, and the usb host would eventually
be disabled. The device's LEDs would continue to blink as if being
accessed.
Fix: I specified the quirk by appending "usb-storage.quirks=174c:1356:u"
to the linux line in Grub. Hopefully others can verify this (if I'm not
insane) and include a patch for this upstream in the Kernel.
Note: For those who install to a device such as this, you may need to
modify your installation before booting it, by creating a file
"/etc/modprobe.d/asmt1352r-usb-quirk.conf" with contents "options usb-
storage quirks=0x174c:0x1356:u". I have seen others (through Google)
issuing the same "u" quirk for several ASMedia devices...Perhaps their
chipsets need this?
This is my first bug report. If any more information is needed, please
inform me.
-
- ProblemType: Bug
- DistroRelease: Ubuntu 17.10
- Package: linux-image-4.13.0-16-generic 4.13.0-16.19
- ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
- Uname: Linux 4.13.0-16-generic x86_64
- ApportVersion: 2.20.7-0ubuntu3
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: kubuntu 3859 F.... pulseaudio
- /dev/snd/controlC1: kubuntu 3859 F.... pulseaudio
- /dev/snd/controlC2: kubuntu 3859 F.... pulseaudio
- /dev/snd/controlC3: kubuntu 3859 F.... pulseaudio
- CasperVersion: 1.387
- CurrentDesktop: KDE
- Date: Tue Jan 9 17:54:14 2018
- IwConfig:
- lo no wireless extensions.
-
- enp3s0 no wireless extensions.
- LiveMediaBuild: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
- MachineType: To be filled by O.E.M. To be filled by O.E.M.
- ProcFB:
- 0 amdgpudrmfb
- 1 amdgpudrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
file=/cdrom/preseed/username.seed boot=casper maybe-ubiquity quiet splash
usbcore.autosuspend=-1 usb-storage.quirks=174c:1356:u ---
- RelatedPackageVersions:
- linux-restricted-modules-4.13.0-16-generic N/A
- linux-backports-modules-4.13.0-16-generic N/A
- linux-firmware 1.169
- RfKill:
- 0: hci0: Bluetooth
- Soft blocked: no
- Hard blocked: no
- SourcePackage: linux
- UpgradeStatus: No upgrade log present (probably fresh install)
- dmi.bios.date: 03/23/2015
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: 2201
- dmi.board.asset.tag: To be filled by O.E.M.
- dmi.board.name: CROSSHAIR V FORMULA-Z
- dmi.board.vendor: ASUSTeK COMPUTER INC.
- dmi.board.version: Rev 1.xx
- dmi.chassis.asset.tag: To Be Filled By O.E.M.
- dmi.chassis.type: 3
- dmi.chassis.vendor: To Be Filled By O.E.M.
- dmi.chassis.version: To Be Filled By O.E.M.
- dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2201:bd03/23/2015:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnCROSSHAIRVFORMULA-Z:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
- dmi.product.family: To be filled by O.E.M.
- dmi.product.name: To be filled by O.E.M.
- dmi.product.version: To be filled by O.E.M.
- dmi.sys.vendor: To be filled by O.E.M.
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1742318
Title:
USB-Storage Quirk for 174c:1356
Status in linux package in Ubuntu:
Confirmed
Bug description:
A usb-storage quirk is needed for the Mediasonic ProRaid 2 Bay 2.5'
SATA HDD / SSD Enclosure - USB 3.1 Gen-II Type-C (HUR6-SU31) for
reliable use in Ubuntu/Kubuntu 14-17.10. Using quirk 'u' appears to
have fixed disconnect issues during install and use.
Linux Version: Ubuntu 4.13.0-16.19-generic 4.13.4
Device ID:174c:1356 ASMedia Technology Inc.
usb 9-1: new SuperSpeed USB device number 2 using xhci_hcd
usb 9-1: New USB device found, idVendor=174c, idProduct=1356
usb 9-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
usb 9-1: Product: ASM1352R-Fast
usb 9-1: Manufacturer: ASMT
usb 9-1: SerialNumber: 0000000000000001
usb 9-1: UAS is blacklisted for this device, using usb-storage instead
Note: With/without UAS the issue persisted. I disabled UAS to prevent
devices sleeping to eliminate that as a possibility.
Symptoms: Before using the quirk, the enclosure would completely stop
responding during an install attempt, and the usb host would
eventually be disabled. The device's LEDs would continue to blink as
if being accessed.
Fix: I specified the quirk by appending "usb-
storage.quirks=174c:1356:u" to the linux line in Grub. Hopefully
others can verify this (if I'm not insane) and include a patch for
this upstream in the Kernel.
Note: For those who install to a device such as this, you may need to
modify your installation before booting it, by creating a file
"/etc/modprobe.d/asm1352r-usb-quirk.conf" with contents "options usb-
storage quirks=0x174c:0x1356:u". I have seen others (through Google)
issuing the same "u" quirk for several ASMedia devices...Perhaps their
chipsets need this?
This is my first bug report. If any more information is needed, please
inform me. I'd like to thank a TJ- in Ubuntu's IRC for helping nail
this down.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+subscriptions
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